About The Position

The (USA) Technician, Facility Services, HVAC-Refrigeration installs, maintains, and repairs HVAC and refrigeration systems in commercial and industrial settings. The role diagnoses mechanical, electrical, and refrigerant issues, performs preventive maintenance, and ensures compliance with relevant regulations and safety standards. The technician collaborates with management and team members to support reliable system performance and operational needs across multiple locations, and participates in on-call rotations. The Facility Services HVAC-Refrigeration team maintains and repairs systems across Walmart locations, troubleshoots equipment, performs preventive maintenance, and documents work. The team works with store leadership to help maintain comfortable environments and protect refrigerated products, following safety and regulatory standards while responding to service calls and using digital tools to manage workloads and improve operations.

Requirements

  • Meet one of the following experience and training options: vocational or technical HVAC/R certification plus 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; or 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Hold an HVAC-R/Mechanical Journeyman credential where required.
  • Have a valid state-issued driver's license and be able to pass a motor vehicle report.
  • Have no DUI, DWI, or OUI convictions on a commercial driving record in the last 5 years.
  • Have no more than two moving violations on a commercial driving record in the last 3 years.
  • Have no preventable accidents while operating a commercial motor vehicle in the last 3 years.
  • Have no serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.
  • Have experience installing, maintaining, and repairing HVAC and refrigeration systems in commercial or industrial settings.
  • Be able to interpret layout plans, schematics, and building codes.
  • Be skilled in diagnosing mechanical, electrical, and refrigerant-related issues and implementing preventive maintenance programs.
  • Know OSHA standards and EPA 608 refrigerant-handling protocols.
  • Be competent in safely and responsibly operating heavy machinery and company vehicles.
  • Have strong communication skills to explain technical issues and collaborate with customers and team members.
  • Be able to lead and mentor field teams and manage escalated service issues effectively.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install, configure, and calibrate HVAC and refrigeration systems, including ductwork and control panels, in compliance with building codes and operational standards.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial equipment.
  • Perform preventive maintenance and repairs on refrigeration units, walk-ins, and HVAC systems to optimize performance and reduce downtime.
  • Follow OSHA and EPA 608 refrigerant-handling protocols during service activities.
  • Lead and mentor field teams, provide technical guidance, and promote safe work practices.
  • Manage service calls and documentation, and coordinate with external providers as needed.
  • Operate company vehicles safely to complete service assignments within assigned regions.
  • Collaborate with management, team members, and store leadership to support reliable facility operations.
  • Participate in on-call rotations.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
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