Technician, Facility Services, HVAC-Refrigeration

Walmart•Morristown, TN

18d•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Performs routine checks and preventive maintenance to ensure equipment and Energy Management Systems operate properly, reduce downtime, and meet operational specifications. Interprets layouts and schematics and follows applicable building codes and HVAC/R regulations. Performs service in accordance with OSHA standards and EPA 608 refrigerant-handling protocols. Conducts inspections and repairs consistent with federal, state, and local requirements, including cold-chain and indoor-air-quality requirements; reclaims ozone-depleting refrigerants and documents refrigerant use. Leads field teams, mentors technicians and apprentices, communicates service findings to customers, and coordinates escalated issues and external service providers. Receives work direction from Managers and Training Technicians and assists with training plans and operational procedures. Drives and maintains a company vehicle, supports service calls across an assigned region, and participates in an on-call rotation for business-critical needs outside standard business hours. Uses digital tools and scheduling systems to coordinate service calls and workload, and tracks refrigerant, parts, vendors, warranties, expenses, and work orders. May work or train at multiple facilities or distant locations. The position also includes team leadership and collaboration, process improvement, compliance with company policies and standards, and demonstrating Walmart’s stated values of respect, integrity, customer service, and excellence. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. Walmart describes performance-based bonus awards and benefits including health coverage, paid time off, education benefits, and other programs; eligibility and terms may vary by job classification and length of employment.

Requirements

One of the following: vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls; or 4 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last 5 years.
Commercial driving record with no more than two moving violations in the last 3 years.
No preventable accidents while operating a commercial motor vehicle in the last 3 years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last 3 years.

Nice To Haves

Completion of a 2-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to operational specifications.
Interpret layout plans and schematics to set up systems accurately and comply with building codes.
Diagnose and resolve mechanical, electrical, and refrigerant-related problems in commercial and industrial systems.
Implement preventive maintenance programs and maintain or repair refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units.
Perform routine checks and coordinate maintenance or repairs to support HVAC and Energy Management System operation under Manager and Training Technician supervision.
Use heavy machinery.
Follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures.
Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
Participate in an on-call rotation and respond to incidents or requests during assigned periods, resolving or escalating issues as needed.
Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
Submit warranty claims, expense reports, and work orders.
Complete assigned HVAC/R service work using applicable policies, data, resources, and management guidance; collaborate with management, co-workers, customers, and business partners.
Work or train at multiple facilities or distant locations.
Maintain company vehicles, arrange required maintenance and alternate driving support, and safely operate vehicles with required documentation and checks.
Submit vehicle maintenance invoices, verify insurance coverage and validity, and wear the required company uniform and badge.
Lead and participate in teams by sharing resources and information, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards and assist management in addressing compliance issues.
Demonstrate Walmart’s stated expectations for respect, integrity, customer and member service, and excellence.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Possible hourly premiums in specified circumstances.