About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. The role interprets layout plans and schematics, supports Energy Management Systems, and performs work in accordance with building codes, OSHA standards, EPA 608 refrigerant handling protocols, and applicable federal, state, and local regulations. It reclaims ozone-depleting refrigerants and documents refrigerant usage. The technician leads field teams, mentors less-experienced technicians and apprentices, communicates technical issues and service outcomes to customers, handles escalated service issues, and coordinates with external service providers. Work is performed under the direction or guidance of managers and Training Technicians, and may involve training or working at multiple facilities or distant locations. The role drives a company vehicle for service calls within an assigned region and participates in an on-call rotation, responding to business-critical needs outside standard business hours. The technician coordinates service calls and workload using digital tools and scheduling systems; tracks refrigerant levels, parts inventory, and vendor relationships; and submits warranty claims, expense reports, and work orders. The role also maintains company vehicles, arranges required vehicle maintenance and alternate driving support, and follows vehicle safety, documentation, insurance, uniform, and badge policies. The position involves leading and participating in teams, supporting business processes and continuous improvement, and modeling company standards for ethics, compliance, customer service, inclusion, and professional development. The position is based at 2401 Augusta Road, West Columbia, South Carolina. The listed hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. The posting also advertises a $7,500 sign-on bonus.

Requirements

  • Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls.
  • Option 2: 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, hold an HVAC-R/Mechanical Journeyman credential.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • No DUI, DWI, or OUI convictions on the commercial driving record within the last five years.
  • No more than two moving violations on the commercial driving record in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
  • Ability to drive a company vehicle, use heavy machinery, and participate in an on-call rotation.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
  • Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
  • Implement preventive maintenance programs to extend equipment life and minimize downtime.
  • Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and Training Technician supervision.
  • Use heavy machinery.
  • Follow OSHA standards and EPA 608 refrigerant handling protocols, comply with applicable HVAC/R regulations, reclaim ozone-depleting refrigerants, and document refrigerant usage.
  • Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
  • Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians, perform assigned tasks, and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
  • Participate in an on-call rotation and respond in a timely manner to incidents or requests during assigned periods, resolving or appropriately escalating issues.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Complete work assignments and priorities according to manager or Training Technician guidance and HVAC/R policies, data, and resources.
  • Collaborate with management, co-workers, customers, and other business partners; work or train at multiple facilities or distant locations.
  • Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
  • Operate motor vehicles safely; check required documents, fuel and water levels, brakes, signals, and lights; submit maintenance invoices; verify insurance coverage and validity; and wear the required company uniform and badge.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices to meet business needs; analyze information, monitor results, and identify improvement opportunities.
  • Demonstrate and support compliance with company policies, procedures, and ethics standards, and assist management with correcting ethical and compliance issues.
  • Model the company’s stated values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

  • $7,500 sign-on bonus.
  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase benefit.
  • Company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Walmart-paid Live Better U education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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