About The Position

The Senior Technician, HVAC/Refrigeration oversees installation and commissioning of HVAC/R systems and leads diagnostics, troubleshooting, preventive maintenance, and repairs across commercial and industrial systems. The role manages refrigeration equipment including rack systems, walk-ins, reach-ins, and supermarket refrigeration units, and ensures work complies with applicable safety, environmental, and HVAC/R requirements. It also involves using heavy machinery and completing detailed work orders, maintenance logs, expense vouchers, and weekly summaries, including before-and-after photos. The Senior Technician leads HVAC/R field teams by coordinating assignments, mentoring and training associates, and managing escalated service issues. The role collaborates with managers, coworkers, customers, and business partners to meet customer needs and business priorities, implement effective processes, monitor progress, and identify improvements. It also supports adherence to company policies, procedures, ethics, and integrity standards. Walmart describes its values as respecting the individual, acting with integrity, serving customers and members, and striving for excellence. Compensation and benefits include competitive pay, performance-based bonus awards, medical, vision, and dental coverage, a 401(k), stock purchase plan, company-paid life insurance, paid time off, various types of leave, disability coverage, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.

Requirements

  • Be 18 years or older.
  • Have a high school diploma or equivalent.
  • Have 10 years of experience in commercial refrigeration HVAC maintenance.
  • Have large-scale rack refrigeration experience.
  • Hold Type I and Type II or Universal Environmental Protection Agency (EPA) Certification for refrigerant handling.
  • Hold a valid state-issued driver’s license with a clean driving record and be able to pass a Motor Vehicle Record (MVR) report.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring optimal performance and compliance.
  • Use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs.
  • Enter detailed notes in work orders, including before-and-after photos.
  • Ensure adherence to OSHA standards and EPA refrigerant handling protocols.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating work assignments, mentoring less-experienced Technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on instruction to Technician-level associates.
  • Deliver hands-on training sessions on safety, control troubleshooting, and system operations.
  • Lead and participate in teams by sharing resources, information, and tools.
  • Determine customer needs and business priorities.
  • Coordinate and execute work assignments while providing advice, feedback, and support.
  • Develop, communicate, and implement processes and practices to meet business needs.
  • Collaborate with managers, co-workers, customers, and business partners.
  • Analyze information from multiple sources, monitor progress, and identify improvement opportunities.
  • Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity standards.
  • Guide associates in applying company policies and procedures.
  • Assist management in addressing ethical and compliance issues.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Additional employee benefits.
  • $7,500 sign-on bonus.
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