About The Position

The Senior Technician, HVAC/Refrigeration oversees installation and commissioning of commercial and industrial HVAC/R systems, including ductwork, control panels, building pneumatics, and refrigeration equipment. The role leads diagnostics, troubleshooting, repairs, and preventive maintenance while ensuring equipment operates safely, efficiently, and in compliance with applicable codes and environmental requirements. Responsibilities also include operating heavy machinery and maintaining detailed written and electronic service records, including work orders and maintenance logs with before-and-after photos. The position leads field teams by coordinating assignments, mentoring less-experienced Technicians, handling escalated service issues, and providing hands-on instruction and training. It also involves collaborating with managers, associates, customers, and business partners; assessing customer needs and business priorities; implementing work processes; monitoring progress; and supporting company policies, ethical standards, and compliance.

Requirements

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • 10 years’ experience in commercial Refrigeration HVAC maintenance.
  • Large Scale Rack Refrigeration Experience.
  • Type I and Type II or Universal Environmental Protection Agency (EPA) Certification for Refrigerant handling.
  • Hold a valid state-issued driver’s license with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report.

Responsibilities

  • Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
  • Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
  • Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring optimal performance and compliance.
  • Use heavy machinery.
  • Submit required written and electronic information, including expense vouchers, weekly summaries, work orders, and maintenance logs.
  • Enter detailed notes in work orders, including before-and-after photos.
  • Ensure adherence to OSHA standards and EPA refrigerant handling protocols.
  • Conduct inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements.
  • Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
  • Lead HVAC/R field teams by coordinating work assignments, mentoring less-experienced Technicians, and managing escalated service issues.
  • Provide on-the-job training to Developmental Technicians and hands-on instruction to Technician-level associates.
  • Deliver hands-on training sessions on safety, control troubleshooting, and system operations.
  • Lead and participate in teams by sharing resources, information, and tools.
  • Determine customer needs and business priorities.
  • Coordinate and execute work assignments while providing advice, feedback, and support.
  • Develop, communicate, and implement processes and practices to meet business needs.
  • Collaborate with managers, co-workers, customers, and business partners.
  • Analyze information from multiple sources, monitor progress, and identify improvement opportunities.
  • Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity standards.
  • Guide associates in applying company policies and procedures.
  • Assist management in addressing ethical and compliance issues.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Additional employee benefits.
  • $7,500 sign-on bonus.
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