About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, inspects, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems. Systems include ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems. The technician interprets plans and schematics, follows applicable building codes and HVAC/R regulations, and uses preventive maintenance to support equipment reliability and minimize downtime. The position performs service work in accordance with OSHA standards and EPA refrigerant-handling protocols, including reclaiming ozone-depleting refrigerants and documenting refrigerant use. It leads field teams and mentors technicians and apprentices, communicates service issues and outcomes to customers, handles escalated service matters, and coordinates with external providers as needed. Work is assigned and guided by Managers and Training Technicians, and may include helping implement training plans and operational procedures. The technician drives a company vehicle for service calls, works or trains at multiple facilities or distant locations, and participates in an on-call rotation to address business-critical needs outside standard business hours. The role also coordinates service calls with digital tools, tracks refrigerant and parts inventory and vendor relationships, and submits warranty claims, expenses, work orders, and maintenance invoices. Vehicle upkeep, safe operation, required documentation, and company uniform and badge policies are part of the work. The role collaborates with managers, coworkers, customers, and business partners; helps coordinate team assignments and quality; supports process improvements and business needs; and models company policies, ethics, and values. Walmart lists an hourly wage range of $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. The posting advertises a $7,500 sign-on bonus.

Requirements

  • Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; or 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • No more than two moving violations in the last three years on the commercial driving record.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
  • Ability to participate in an on-call rotation and respond during assigned on-call periods.
  • Ability to work or train at multiple facilities or distant locations.

Nice To Haves

  • Completion of a two-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to operational specifications.
  • Interpret layout plans and schematics and ensure accurate setup and compliance with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related problems in commercial and industrial systems.
  • Implement preventive maintenance programs to extend equipment life and minimize downtime.
  • Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Check and support proper operation of HVAC and Energy Management Systems, coordinating maintenance or repairs under manager and training technician supervision.
  • Use heavy machinery.
  • Follow OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
  • Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to service calls and operational needs within an assigned region; participate in an on-call rotation and respond to incidents or requests during assigned periods.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Complete HVAC/R work assignments and priorities using applicable policies, data, and resources, with manager or training technician guidance.
  • Collaborate with management, coworkers, customers, and other business partners; work or train at multiple facilities or distant locations.
  • Maintain company vehicles, arrange transportation for required maintenance and alternate driving support, safely operate vehicles, check vehicle condition and required fluids and equipment, ensure required documents and valid insurance, and submit maintenance invoices.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices; analyze information, monitor results, and identify improvement opportunities.
  • Promote compliance with company policies, procedures, and ethical standards; support action plans and assist management with correcting compliance issues.
  • Model respect, integrity, customer service, continuous improvement, teamwork, and support for others’ development.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U, a Walmart-paid education benefit program covering tuition, books, and fees for eligible associates, with programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Possible premiums of $0.35–$3.00 per hour in specified circumstances.
  • $7,500 sign-on bonus.
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