Technician, Facility Services, HVAC-Refrigeration

Walmart•Albuquerque, NM

9d•Onsite

About The Position

Installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, direct digital controls, rack systems, walk-ins, reach-ins, and supermarket refrigeration units. Performs routine checks and preventive maintenance to keep HVAC systems and Energy Management Systems operating properly, resolving issues or coordinating maintenance and repairs under manager and training technician supervision. Uses heavy machinery and follows OSHA standards, EPA 608 refrigerant-handling protocols, and applicable federal, state, and local HVAC/R regulations. Reclaims ozone-depleting refrigerants and documents refrigerant use. Leads field teams and mentors Technicians and Apprentices, communicates service findings to customers, manages escalated issues, and coordinates with external service providers. Follows directions from Managers and Training Technicians, assists with training plans and operational procedures, and may work or train at multiple facilities or distant locations. Drives and maintains a company vehicle, follows vehicle safety and documentation requirements, and participates in an on-call rotation to support business-critical needs outside standard business hours. Coordinates service calls and workload using digital tools and scheduling systems; tracks refrigerant levels, parts inventory, and vendor relationships; and submits warranty claims, expense reports, maintenance invoices, and work orders. Collaborates with managers, coworkers, customers, and business partners to execute assignments, improve processes, support compliance, and meet customer and business needs. Models company values, ethics, integrity, teamwork, mentoring, and continuous improvement. Walmart offers competitive pay, performance-based bonus awards, and benefits. The hourly wage range is $29.00–$58.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. The actual hourly rate will equal or exceed the applicable required minimum wage. Benefits include health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, and education benefits, subject to eligibility and plan terms. The primary location is 4700 Cutler Ave NE, Albuquerque, NM 87110-4096.

Requirements

Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
HVAC-R/Mechanical Journeyman qualification where required.
Valid state-issued driver's license and ability to pass a motor vehicle report.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations in the last three years.
No preventable accidents while operating a commercial motor vehicle in the last three years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.
Ability to participate in an on-call rotation and respond to business-critical needs outside standard business hours.
Ability to work or train at multiple facilities or distant locations.

Nice To Haves

Completion of a two-year vocational or technical HVAC/R program.
Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
Mechanical license in the city and/or state where the job is located.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
Configure and calibrate low ambient systems and direct digital controls to operational specifications.
Interpret layout plans and schematics to ensure accurate setup and building-code compliance.
Diagnose and resolve mechanical, electrical, and refrigerant-related problems in commercial and industrial systems.
Implement preventive maintenance programs and maintain and repair refrigeration systems and equipment.
Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate required maintenance or repairs.
Use heavy machinery and comply with OSHA standards, EPA 608 refrigerant-handling protocols, and applicable HVAC/R regulations.
Reclaim ozone-depleting refrigerants and document refrigerant usage.
Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
Explain technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
Follow instructions from Managers and Training Technicians, perform assigned tasks, and assist with training plans and operational procedures.
Drive a company vehicle to complete service calls and operational needs within an assigned region.
Participate in an on-call rotation and respond to incidents or requests during assigned periods, resolving or escalating issues as appropriate.
Coordinate service calls and workload using digital tools and scheduling systems; track refrigerant levels, parts inventory, and vendor relationships.
Submit warranty claims, expense reports, and work orders.
Work or train at multiple facilities or distant locations as assigned.
Maintain company vehicles, arrange required maintenance and alternate driving support, and safely operate vehicles while checking condition and required documents.
Lead and participate in teams by coordinating assignments, sharing resources, supporting work quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices; monitor results and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing compliance issues.
Demonstrate Walmart values through respect for individuals, integrity, customer service, teamwork, mentoring, learning, and continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.