About The Position

The Technician, Facility Services, HVAC-Refrigeration installs, configures, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems, including ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, racks, walk-ins, reach-ins, and supermarket refrigeration units. The role performs preventive maintenance, supports HVAC and Energy Management System operation, and follows applicable building codes, OSHA standards, EPA 608 refrigerant-handling protocols, and federal, state, and local HVAC/R regulations. Duties also include refrigerant reclamation and documentation, resource and inventory tracking, warranty and expense submissions, and coordination with vendors and external service providers. The technician completes service calls throughout an assigned region using a company vehicle, participates in an on-call rotation for business-critical needs outside standard business hours, and may work or train at multiple or distant facilities. The position leads field teams and mentors technicians and apprentices, communicates service issues and outcomes to customers, and follows guidance from Managers and Training Technicians. It also includes vehicle upkeep and safe operation, use of digital tools to schedule work, collaboration with business partners, and support for company policies, ethical standards, and Walmart's stated workplace values.

Requirements

  • Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls; alternatively, 4 years of experience in mechanical maintenance or a construction-related field for commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • Valid state-issued driver's license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to operational specifications.
  • Interpret layout plans and schematics to ensure accurate setup and building-code compliance.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial systems.
  • Implement preventive maintenance programs and maintain and repair refrigeration racks, walk-ins, reach-ins, and supermarket refrigeration units.
  • Perform routine checks of HVAC systems and Energy Management Systems, identify issues, and coordinate maintenance or repairs under manager and training technician supervision.
  • Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
  • Conduct inspections and repairs in compliance with applicable HVAC/R regulations, cold-chain requirements, and indoor air quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced Technicians and Apprentices on technical procedures and safety practices.
  • Explain technical issues and service outcomes to customers; manage escalated service issues and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to complete service calls and meet operational needs within an assigned region.
  • Participate in an on-call rotation and respond promptly during assigned periods to incidents or requests, resolving or escalating issues as needed.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Complete assigned HVAC/R work according to manager or training technician guidance, using applicable policies, data, and resources.
  • Collaborate with management, co-workers, customers, and other business partners; work or train at multiple facilities or distant locations.
  • Maintain company vehicles, arrange required vehicle maintenance and alternate driving support, safely operate vehicles, and ensure required documents are present.
  • Check vehicle fuel and water levels, brakes, signals, and lights; submit maintenance invoices and verify insurance coverage and validity.
  • Wear the company uniform and badge in accordance with company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by analyzing information, monitoring results, and identifying improvement opportunities.
  • Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management in addressing ethical and compliance issues.
  • Demonstrate Walmart's stated values of respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Live Better U, a Walmart-paid education benefit for eligible full-time and part-time associates; tuition, books, and fees are covered for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Potential hourly premiums of $0.35 to $3.00 in specific circumstances.
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