Technician, Audio

Production Resource Group Llc•Los Angeles, CA

2d•$22 - $27

About The Position

The Audio Technician performs quality control testing, basic repairs, and preparation of audio equipment to support client orders, in-house preparations, and equipment transfers. The role maintains accurate inventory records and ensures equipment is functional, complete, and properly stored. It also involves meeting required work timelines and priorities, keeping equipment knowledge current, documenting work, safely handling equipment, and communicating shortages, damage, and preparation issues to department leadership.

Requirements

At least five years of experience in audio, lighting, video, rigging, and/or logistics. Trade show, technical school, or post-high-school training in an appropriate field may substitute in whole or in part for the experience requirement.
High school diploma or equivalent.
Strong customer service skills and ability to self-manage.
Excellent knowledge of the technical principles of operation and maintenance of assigned electronic equipment.
Excellent knowledge of workplace safety principles and practices.
Understanding of department equipment and how it integrates with the entire show.
Proven ability to quickly identify and troubleshoot problems.
Excellent or working knowledge of common computer productivity tools, such as Microsoft Office, and ability to learn and use PRG proprietary software.
Knowledge of safe motor vehicle operation and current licensing appropriate to the vehicles operated; a clean driving record is required.
Customer service orientation, tact, and professionalism.
Physical condition commensurate with the demands of the position, including ability to lift and carry 50 pounds.

Responsibilities

Perform quality control inspections and functional testing of audio equipment, including microphones, stands, direct boxes, small-format mixing consoles, outboard gear, basic intercom systems, and other equipment as needed.
Prepare and configure equipment according to order specifications and established quality control procedures.
Inspect equipment for physical damage, missing components, and operational issues; perform basic repairs and component replacements within assigned capabilities and report issues requiring additional repair.
Maintain accurate equipment, system, and package records in PRG’s inventory management system, including barcode scans, quantity counts, and equipment status.
Organize and store equipment in designated locations, keeping items requiring repair clearly identified and separated from equipment ready for use.
Complete work within required time frames and according to priorities established for client orders, in-house preparations, and transfers.
Maintain current equipment knowledge by reviewing quality control guides, participating in training, and identifying opportunities to develop technical skills.
Complete required quality control, repair, and inventory documentation.
Assist with loading and unloading equipment using appropriate handling techniques and available lifting equipment.
Maintain clean, organized work areas and follow company safety procedures.
Communicate equipment shortages, damage, and preparation issues to department leadership.
Perform other related duties as assigned.