Audio Visual Technician

Xavier University • Cincinnati, OH

2d • Onsite

About The Position

Xavier University is seeking a dedicated, mission-driven Audio Visual Technician to join its IT team. The technician serves as a Tier I/Tier II specialist for audiovisual technologies in classrooms, conference rooms, event spaces, and the College of Medicine. The role provides technical troubleshooting and support for audiovisual systems, trains faculty and staff in their use, maintains equipment and related management applications, and supports campus events. The position works an afternoon/evening shift from 11:30 a.m. to 8:00 p.m. and reports to the Assistant Director of Client Services.

Requirements

• Vocational training in a field relevant to the responsibilities of the position.
• Three to five years of experience managing technology support services in an enterprise and/or academic environment.
• Experience with Crestron control systems.
• Experience with Teams Rooms.
• Excellent analytical and troubleshooting skills.

Nice To Haves

• CTS Certification.
• Experience working in a higher education environment; medical higher education experience is a plus.
• Crestron DMC-e certification; programming experience is a plus.
• Experience with TeamDynamix.

Responsibilities

• Perform technical troubleshooting for audiovisual activities and systems, including classroom and conference room technology.
• Deliver, set up, and retrieve equipment.
• Train faculty and staff on classroom audiovisual systems, including Zoom kits, Mersive Solstice pods, and Crestron presentation systems.
• Monitor and maintain audiovisual equipment management applications, such as Crestron XiO Cloud and Microsoft Teams Admin Center.
• Check out audiovisual equipment to faculty and staff as needed.
• Train and supervise a team of student employees.
• Maintain and update system software and firmware as needed.
• Assist with setup for events in larger event spaces across campus.
• Supervise student workers.

Benefits

• Comprehensive insurance plans, including medical, dental, vision, and prescription coverage.
• Tax-advantaged accounts, including health savings accounts, flexible spending accounts, and dependent care accounts.
• Life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Paid time off options, including vacation, sick leave, and holidays.
• Tuition remission for employees and eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed