Audio Visual Technician

Xavier University • Cincinnati, OH

3d

About The Position

Xavier University is seeking a dedicated, mission-driven Audio Visual Technician to support classroom technology systems, conference rooms, event spaces, and the College of Medicine. The role serves as a Tier I/Tier II specialist for audiovisual technologies across campus, troubleshooting systems such as Crestron control systems, Teams Rooms, and Shure Microflex systems. The technician trains faculty and staff to use classroom, conference-room, and event technology, and supports initiatives that strengthen campus services in a collaborative, student-focused environment.

This position works an afternoon/evening shift from 11:30 AM to 8:00 PM and reports to the Assistant Director of Client Services. Responsibilities also include equipment setup and delivery, AV systems and applications maintenance, event support, and training and supervising student employees.

Requirements

• Vocational training in a field relevant to the position's responsibilities.
• Three to five years of experience managing technology support services in an enterprise and/or academic environment.
• Experience with Crestron control systems.
• Experience with Teams Rooms.
• Excellent analytical and troubleshooting skills.

Nice To Haves

• CTS Certification.
• Experience working in a higher education environment; medical higher education experience is a plus.
• Crestron DMC-e certification and programming experience.
• Experience with TeamDynamix.

Responsibilities

• Perform technical troubleshooting for audiovisual activities and systems.
• Deliver, set up, and retrieve equipment.
• Train users on classroom audiovisual systems, including Zoom kits, Mersive Solstice pods, and Crestron presentation systems.
• Monitor and maintain audiovisual equipment management applications, including Crestron XiO Cloud and Microsoft Teams Admin Center.
• Check out audiovisual equipment to faculty and staff as needed.
• Train and supervise student employees.
• Maintain and update system software and firmware as needed.
• Assist with event setup in larger campus event spaces.

Benefits

• Medical, dental, vision, and prescription insurance coverage.
• Health savings accounts, flexible spending accounts, and dependent care accounts.
• Life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Paid vacation, sick leave, and holidays.
• Tuition remission for employees and eligible dependents.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed