Technical Writing Internship I Spring 2027

ShipHawk•Santa Barbara, CA
•Onsite

About The Position

ShipHawk is hiring a Technical Writing Intern for its Product - Technical Writing Team. This in-person internship is based at the company’s Santa Barbara headquarters and is open to UCSB seniors in the UCSB Professional Writing Minor. The intern will create and edit content while collaborating with Product Owners, Software Developers, Customer Success Managers, and other colleagues. Projects may include writing user guide pages, creating blog articles, and optimizing content for AI. The role supports the Technical Writing team’s objectives and business-driving projects, with opportunities for hands-on experience and to lead individual projects. The intern will use Google Suite (Docs, Slides, and Sheets), Confluence, and AI tools such as Claude, Rovo, and Gemini to develop content for technical and non-technical audiences. The program runs approximately five months, from January 5, 2027, to June 11, 2027, for 10–15 hours per week, with flexibility to work around the intern’s schedule. Compensation is a $500 monthly stipend. The internship includes onboarding, a final project, participation in an internship cohort, a team-building event, and opportunities to build professional connections in the community. The position reports to the Senior Technical Writing Manager.

Requirements

  • Open to UCSB seniors in the UCSB Professional Writing Minor.
  • Strong writing, illustration, and multimedia content development skills.
  • Experience with online writing and publishing, including blogs, articles, newsletters, and wikis.
  • Interest in pursuing a career in business and technical writing.
  • Familiarity with technology and software as a service (SaaS).
  • Available to work 10–15 hours per week.
  • Self-starter who is organized and methodical.
  • Efficient, follows through on commitments, and pays attention to detail.
  • Strong analytical skills and communication skills.
  • Able to remain calm under pressure and demonstrate a strong work ethic.
  • Coachable and able to acknowledge, digest, and adapt to constructive criticism and feedback.
  • Proactive, open to new ideas, and willing to try things, learn from failures, and push for a higher standard.
  • Provide writing samples with the application in addition to a CV or resume.

Nice To Haves

  • Interest in content optimization for AI and search engines.
  • Interest in combining AI tools with traditional writing skills.
  • Interest in business, science, or technical writing as a career.

Responsibilities

  • Create and edit clear, accurate content for technical and non-technical audiences.
  • Write user guide pages and blog articles.
  • Optimize content for AI.
  • Support the Technical Writing team’s objectives and projects.
  • Collaborate with Product Owners, Software Developers, Customer Success Managers, and others.
  • Use Google Suite, Confluence, and AI tools to develop content.
  • Participate in onboarding and complete a final project.

Benefits

  • $500 per month stipend.
  • Flexible scheduling around the intern’s schedule.
  • Hands-on experience and opportunity to lead individual projects.
  • Work in a tech environment as part of a driven, dynamic team.
  • Participation in a larger internship cohort.
  • Onboarding and a final project.
  • Team-building event with fellow interns.
  • Opportunities to network, build community relationships, and make professional connections.
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