Technical Writing Internship I Spring 2027

ShipHawk • Santa Barbara, CA

12d • Onsite

About The Position

ShipHawk is hiring a Technical Writing Intern for its Product - Technical Writing Team. This in-person internship is based at the company’s headquarters in Santa Barbara, California, and is open to UCSB seniors in the UCSB Professional Writing Minor. The intern will create and edit content while working with Product Owners, Software Developers, Customer Success Managers, and other colleagues. Projects may include user guide pages, blog articles, and content optimization for AI. The work supports the Technical Writing team’s objectives and business projects, serving technical and non-technical audiences. The intern will use Google Suite (Docs, Slides, and Sheets), Confluence, and AI tools such as Claude, Rovo, and Gemini.

The approximately five-month program runs from January 5, 2027, through June 11, 2027. Interns work 10–15 hours per week, with flexibility to work around their schedules, and receive a $500-per-month stipend. The program offers hands-on experience, opportunities to lead projects, onboarding, a final project, participation in an internship cohort, a team-building event, and opportunities to develop professional connections.

Requirements

• Be a UCSB senior in the UCSB Professional Writing Minor.
• Be available to work 10–15 hours per week.
• Have an interest in pursuing a career in business and technical writing.
• Have familiarity with technology and software as a service (SaaS).
• Be a self-starter, organized, and methodical.
• Be coachable and able to acknowledge, digest, and adapt to constructive criticism and feedback.
• Demonstrate strong writing, analytical, organizational, and communication skills, attention to detail, a strong work ethic, and follow-through on commitments.
• Provide writing samples with the CV/resume when applying.

Nice To Haves

• Strong illustration and multimedia content development skills.
• Experience with online writing and publishing, including blogs, articles, newsletters, and wikis.
• Interest in content optimization for AI and search engines.
• Interest in business, science, or technical writing as a career.
• Interest in combining AI tools with traditional writing skills.
• Calmness under pressure, proactivity, openness to new ideas, and willingness to learn from experimentation and feedback.

Responsibilities

• Create and edit clear, accurate content for technical and non-technical audiences.
• Write user guide pages and blog articles.
• Optimize content for AI and search engines.
• Work with Product Owners, Software Developers, Customer Success Managers, and other colleagues.
• Support the Technical Writing team’s objectives and projects.

Benefits

• Hands-on experience and the opportunity to lead projects.
• Flexible scheduling around the intern’s schedule.
• A $500-per-month stipend.
• Onboarding and a final project.
• Participation in an internship cohort and a team-building event.
• Opportunities to network, build community relationships, and make professional connections.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed