Technical Writer - Tech Manual Troubleshooting

Koniag Government Services, LLC•Warren, MI

3d•Onsite

About The Position

Koniag Integration Solutions, LLC, a Koniag Government Services company, is seeking a Technical Writer to support KINS and its customers. The position is based in the office in Warren, Michigan. The Technical Writer organizes, plans, and develops technical writing related to logistic engineering, maintenance, and validation and verification activities for military programs. The role interfaces with clients on Technical Manual (TM) and logistic engineering issues under the direction of the Technical Writing Project Lead. The writer follows program procedures and plans to meet schedule, quality, and overall program objectives. Work includes preparing TM procedures and art requests, validating and verifying mechanical and diagnostic processes on equipment, and producing technical data that complies with MIL-STD and quality requirements. The role may also provide technical guidance to less experienced Technical Writers. The position requires mechanical troubleshooting and diagnostic knowledge, the ability to interpret engineering documentation, and the ability to develop fault-isolation procedures. It is performed in an office and may also involve access to heavy construction and military land vehicles in a busy shop environment. Travel may be required, up to 25%.

Requirements

Accredited bachelor's degree or at least 5 years of progressively responsible experience in technical writing and logistic engineering.
Strong communication, leadership, technical writing, and logistic engineering skills.
Ability to interpret engineering drawings, schematics, and other engineering or technical documentation.
Mechanical ability in automotive or heavy equipment maintenance and diagnostics.
Demonstrated experience performing in-depth troubleshooting and diagnostics on automotive, military, or mechanical systems.
Strong analytical skills and experience diagnosing and resolving technical issues in mechanical, electrical, hydraulic, and electronic systems.
Ability to analyze systems and develop step-by-step troubleshooting procedures that systematically isolate faults and provide solutions.
Experience with diagnostic tools, software, and testing equipment, such as multimeters, scan tools, and proprietary diagnostic software.
Exceptional attention to detail in engineering data, technical descriptions, diagrams, and procedures.
Ability to create or edit technical diagrams, flowcharts, and schematics using engineering data or hands-on equipment analysis.
Understanding of trouble and fault code systems, including Failure Mode Identifiers (FMI), Suspect Parameter Numbers (SPN), Parameter Identifiers (PIDS), and Controller Area Network (CAN) bus communications.
Ability to support projects with minimal supervision, multitask, and prioritize.
Strong computer skills and working knowledge of Microsoft Office Suite, FrameMaker, Arbortext, and SGML/XML.
Strong oral and written communication skills and ability to collaborate with all organizational levels and customer personnel.
Excellent interpersonal skills and ability to work independently and interact effectively with organizational levels and customer personnel.
Ability to pass background screening.
Dependable attendance.
Ability to climb, bend, and access all areas of heavy construction and military land vehicles.
Ability to maintain three points of contact while climbing on equipment.
Ability to lift or move up to 25 pounds without assistance and up to 75 pounds with assistance.
Ability to work safely in a busy shop environment with crane, forklift, and heavy equipment operation and movement.
Ability to operate power and hand tools, hydraulic and manual jacks, and other vehicle repair equipment.
Ability to travel up to 25%.
U.S. Citizen or U.S. Person status.

Responsibilities

Organize, plan, and develop technical writing for logistic engineering, maintenance, and validation and verification activities on military programs.
Interface with clients on Technical Manual and logistic engineering issues under the direction of the Technical Writing Project Lead.
Follow technical writing procedures and established plans to meet program schedules, quality guidelines, and objectives.
Assist less experienced Technical Writers with program objectives and provide technical guidance when needed.
Produce Technical Manual procedures that meet applicable MIL-STD and quality requirements.
Prepare and submit art requests and Technical Manual procedures in a timely manner to meet internal deadlines.
Perform validation and verification of mechanical and diagnostic processes on equipment in accordance with established procedures and schedules.
Meet program and quality objectives for technical data products.
Follow written or provided technical writing development processes.
Perform other duties as assigned.