Technical Writer - Tech Manual Troubleshooting

Koniag Government Services•Warren, MI

2d•Onsite

About The Position

Koniag Integration Solutions, LLC, a Koniag Government Services company, is seeking a Technical Writer to support KINS and its customers. This in-office position is based in Warren, Michigan. The Technical Writer organizes, plans, and develops technical writing for military programs in logistics engineering, maintenance, and validation and verification. The role interfaces with clients on technical manual (TM) and logistics engineering issues under the direction of the Technical Writing Project Lead. The writer develops troubleshooting procedures and other technical data products in accordance with established processes, MIL-STD requirements, quality standards, program objectives, and schedules. The role includes validating and verifying mechanical and diagnostic processes on equipment, preparing art requests, and potentially assisting less-experienced writers. The position may require limited travel, up to 25%, and work around heavy construction and military land vehicles in a busy shop environment.

Requirements

Accredited bachelor’s degree or at least 5 years of progressively responsible experience in technical writing and logistics engineering.
Strong communication, leadership, technical writing, and logistics engineering skills.
Ability to interpret engineering drawings, schematics, and other engineering or technical documentation.
Mechanical ability in automotive or heavy equipment maintenance and diagnostics.
Demonstrated experience performing in-depth troubleshooting and diagnostics on automotive, military, or mechanical systems.
Strong analytical skills and experience diagnosing and resolving technical issues in mechanical, electrical, hydraulic, and electronic systems.
Ability to analyze systems and develop step-by-step troubleshooting procedures that systematically isolate faults and provide solutions.
Experience with diagnostic tools, software, and testing equipment, such as multimeters, scan tools, and proprietary diagnostic software.
Exceptional attention to detail in engineering data, technical descriptions, diagrams, and procedures.
Understanding of trouble and fault code systems, including Failure Mode Identifiers (FMI), Suspect Parameter Numbers (SPN), Parameter Identifiers (PIDs), and Controller Area Network (CAN) bus communications.
Ability to support projects with minimal supervision, multitask, and prioritize.
Strong computer skills and working knowledge of Microsoft Office Suite, FrameMaker, Arbortext, and SGML/XML.
Strong oral and written communication skills and ability to collaborate effectively with all levels of the organization and customer personnel.
Excellent interpersonal skills and ability to work independently and interact effectively with organizational and customer personnel.
Ability to pass background screening and maintain dependable attendance.
Ability to climb, bend, and access all areas of heavy construction and military land vehicles while maintaining three points of contact when climbing on equipment.
Ability to lift or move up to 25 pounds without assistance and up to 75 pounds with assistance.
Ability to work safely in a busy shop environment with cranes, forklifts, and heavy equipment operating and moving.
Ability to operate power and hand tools, hydraulic and manual jacks, and other vehicle repair equipment.
Ability to travel up to 25%.
U.S. Citizen or U.S. Person status.

Responsibilities

Follow technical writing procedures and established development processes to meet program schedules and quality guidelines.
Follow the plan and objectives established by the Technical Writing Project Lead.
Prepare technical manual procedures and art requests and submit them in a timely manner.
Perform validation and verification of mechanical and diagnostic processes on equipment according to established procedures and schedules.
Produce technical data products that meet MIL-STD requirements and program quality objectives.
Interface with clients on technical manual and logistics engineering issues under the direction of the Technical Writing Project Lead.
May assist less-experienced Technical Writers in meeting program objectives and provide technical guidance.
Develop step-by-step troubleshooting procedures that systematically isolate faults and provide solutions.
Create or edit technical diagrams, flowcharts, and schematics using engineering data or hands-on equipment analysis.
Perform other duties as assigned.