Technical Writer (Cambridge, MA)

PhilipsCambridge, MA
$101,000 - $160,000Onsite

About The Position

The Technical Writer plays a crucial role in producing precise and comprehensive documentation for a wide range of medical devices and solutions. This role will be responsible for creating customer-facing product documentation for Philips Patient Monitoring products. You will work closely with product development teams, engineers, localization engineers, other technical writers and the regulatory and quality teams, to ensure that documentation meets project plan requirements.

Requirements

  • 2+ years of experience as a technical writer
  • Developed or updated user documentation for a global audience using engineering specifications and/or regulatory requirements as design inputs.
  • Strong writing and communication skills and the ability to explain complex concepts clearly.
  • Experience with authoring tools: content management documentation platforms (Schema ST4 is a plus) and Adobe FrameMaker (preferred).
  • Familiarity with AI tools in documentation creation (a plus).
  • Bachelor’s degree (ideally in Technical Writing) or equivalent combination of education and 6+ years of above related experience.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice To Haves

  • Experience working within a matrix organization, where key stakeholders and subject matter experts are geographically distributed, is preferred.
  • Experience in a regulated industry is preferred.

Responsibilities

  • Developing clinical user and/or installation and service documentation for patient monitoring products: Instructions for Use and online help systems, Installation, Configuration and Service guides, Technical Data Sheets, Installation Notes/Quick Guides, Errata/Addenda, as appropriate
  • Preparing documentation plans from engineering documentation, field requirements and/or customer requirements.
  • Participating in cross functional teams to represent documentation status and deliverables; provide input to program schedules and milestones.
  • Adhering to Philips templates and processes to ensure quality and consistency of deliverables.
  • Working with external vendors (e.g. Translation, Printer) through the documentation development lifecycle.

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
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