Technical Writer

Medtronic•Mounds View, MN
•Onsite

About The Position

Medtronic is hiring a Technical Writer for its Cardiovascular Portfolio in Mounds View, Minnesota. The role produces customer-facing medical-device documentation, including user guides and instructions for use (IFUs) for clinicians and patients. The writer supports both new product development and sustaining activities, including maintenance of legacy documents, and ensures deliverables meet Medtronic documentation and quality-assurance standards. The Technical Writer translates complex technical and scientific information into clear, accurate, user-focused content. Working with subject matter experts and cross-functional partners, the role identifies documentation needs, supports labeling design and verification deliverables, and maintains documentation in accordance with applicable regulations, international standards, quality processes, and Medtronic design standards. The position also contributes to documentation standards, templates, and workflows; manages project schedules and deliverables; coordinates IFU releases and translations; and supports regulatory submissions, audits, and corrective and preventive actions (CAPAs). The role is based in Mounds View, MN, with a minimum of four days per week onsite. It operates under general supervision and requires the ability to take direction, work independently, manage multiple projects, and communicate effectively with a range of stakeholders.

Requirements

  • Bachelor's degree.
  • At least 2 years of communications, labeling, and/or technical writing experience; alternatively, an advanced degree with 0 years of such experience.
  • For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
  • Ability to work onsite in Mounds View, MN at least four days per week.

Nice To Haves

  • At least 2 years of experience as a technical or medical writer in the medical-device, scientific, or another regulated industry.
  • Experience creating and maintaining technical documentation in a complex scientific, engineering, biotechnology, medical-device, or other regulated or quality-focused environment.
  • Experience analyzing technical workflows, developing standardized procedures or documentation systems, and coordinating iterative reviews with subject matter experts and cross-functional stakeholders.
  • Experience creating content for software or apps and managing software documentation projects.
  • Experience using application lifecycle management software, such as Azure DevOps.
  • Understanding of industry trends in technical communication, information architecture, and content development.
  • Exceptional writing and communication skills.
  • Experience working with cross-functional project teams.
  • Experience authoring in XML within a content management system, such as Author-it, Paligo, or MadCap.
  • Demonstrated ability to meet deadlines and manage multiple priorities.
  • Ability to work effectively across disciplines to implement creative solutions to complex problems.

Responsibilities

  • Plan, research, develop, and write medical-device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.
  • Collaborate with subject matter experts and cross-functional partners to analyze technical information and translate product, process, and workflow requirements into clear, accurate, user-focused content.
  • Develop, refine, and maintain documentation standards, templates, and workflows that promote consistency, traceability, quality, and efficient review.
  • Write clear, simple content for customers and account for localization and global audiences.
  • Determine the appropriate level of detail based on technical and customer requirements.
  • Collaborate with writers, subject matter experts, and other stakeholders.
  • Coordinate IFU releases in product lifecycle management systems, including Windchill, Agile PLM, and Azure DevOps.
  • Apply understanding of how regulations, laws, and standards influence content design.
  • Follow applicable quality management system documents and product commercialization procedures for labeling development.
  • Manage multiple projects and proactively communicate status.
  • Negotiate project schedules, plans, and milestones; contribute time and cost estimates for labeling deliverables.
  • Work independently under direction and make sound decisions; express ideas clearly and diplomatically.
  • Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory requirements.
  • Assist with documentation for CAPAs and departmental and business-unit audits.
  • Participate in department and business-unit initiatives.
  • Coordinate translations and track translation status.
  • Perform additional assigned tasks.

Benefits

  • Competitive salary and flexible benefits package.
  • Short-term incentive through the Medtronic Incentive Plan (MIP).
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Simple Steps global well-being program.
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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