Technical Writer

Steampunk • McLean, VA

4d • $80,000 - $150,000

About The Position

Steampunk is seeking a Technical Writer to support a Federal Government client in Ashburn, Virginia. The role works with government clients and Steampunk team members on a design-led team to develop and codify business processes, standardize methods and techniques, and provide documentation and business process improvement support. The writer will tailor documentation to support process standardization, accountability, efficiency, and effectiveness, and identify opportunities to improve processes by documenting and implementing improvements.

The Technical Writer will create and edit clear, user-friendly documentation, online help, and guides supporting the team's cloud design and development vision. The position requires collaboration, adaptability in a fast-paced environment, effective communication across organizational levels, practical problem-solving, sound judgment, and careful handling of sensitive and confidential information. The role may also involve analyzing existing and potential content for reuse and single-sourcing opportunities and creating and maintaining information architectures.

Steampunk describes itself as an employee-owned company combining human-centered design with government contracting. The projected annual compensation range is $80,000 to $150,000. Salary is one component of the company's total compensation package; additional benefits are referenced but not specified in the posting.

Requirements

• At least 3 years of experience performing technical writing.
• Experience writing user-friendly documentation based on involvement with complex technical projects.
• Experience producing technical documentation such as SOPs, CONOPS, test plans, testing documentation, training documentation, technical solution documents, and product and service descriptions.
• Ability to work independently or with team members to capture requirements and translate them into technical documentation.
• Advanced organizational skills and the ability to handle multiple assignments.
• Strong written and oral communication skills.
• Proficiency with Microsoft Office.
• Bachelor’s degree or higher, or an additional 4 years of experience in lieu of the degree, for a total of 7 years of work experience, including 4 years of relevant writing and editing experience.

Nice To Haves

• Experience analyzing existing and potential content for reuse and single-sourcing opportunities.
• Experience creating and maintaining information architectures.

Responsibilities

• Write and edit clear, user-friendly documentation, online help, and guides supporting the cloud design and development vision.
• Develop and tailor documentation to support business process standardization, accountability, efficiency, and effectiveness.
• Identify opportunities to improve business processes and document and implement those improvements within the program.
• Capture requirements and translate them into technical documentation, independently or in collaboration with team members.
• Develop technical writing products such as SOPs, CONOPS, test plans, testing documentation, training documentation, technical solution documents, and product and service descriptions.
• Develop supporting writing products as needed by technical teams and program managers, including presentations, reports, charts, and visual aids.
• Communicate effectively with people at all levels of the organization and exercise sound judgment when handling sensitive and confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level