Technical Writer

Leidos•Suffolk, VA

10d

About The Position

Leidos Digital Sector is seeking a Technical Writer to develop and maintain knowledge articles, work instructions, plans, procedures, and lessons learned in a central knowledge repository. The role reviews, rewrites, and edits a wide range of documentation and works with technical experts to create and design deliverables such as Standard Operating Procedures (SOPs), process guides, instructions, notices, memorandums, Concept of Operations (CONOPS), and other requested materials. The Technical Writer translates complex concepts and solutions for multiple audiences and document types, including requirements, compliance materials, SOPs, and test results. The role also creates briefings, user guides, technical support materials, FAQs, executive summaries, and process-support documentation. It develops and maintains data sources for local use and collaborates with a data architect to ensure their availability. The writer prepares Microsoft PowerPoint presentations, Excel workbooks, and executive-level Word documents for leadership review and forwarding.

Requirements

Current Secret security clearance; the clearance must be active at the time of consideration.
Bachelor of Science degree with 3 or more years of IT experience, or a master's degree with 2 or more years of IT experience.
Experience authoring executive-level documentation, written requirements, operating procedures, and test-result documentation.
Expert-level experience with Microsoft Word and PowerPoint.
Experience with a configuration management tool; SharePoint is preferred.
Working knowledge of the Information Technology Infrastructure Library (ITIL) framework.
Working knowledge of government Civilian Personnel (CIVPERs) classification processes.
Fluent spoken English and expert-level writing ability.
Strong attention to detail and organizational skills, including the ability to manage multiple projects and deadlines.
Proven ability to collaborate and negotiate with multiple stakeholders.
Ability to write for varied audiences, including project managers, subject matter experts, developers, system administrators, QA testers, technical support, end users, and executive decision makers.

Nice To Haves

Information Assurance Technical (IAT) Level I certification.
SharePoint experience.

Responsibilities

Develop and maintain knowledge articles, work instructions, plans, procedures, and lessons learned in a central knowledge repository.
Perform quality reviews, rewrites, and editing of a wide range of documentation.
Work with technical experts to develop, design, and edit SOPs, process guides, instructions, notices, memorandums, CONOPS, and other written deliverables.
Develop detailed technical and non-technical briefings.
Combine disparate materials into documents that flow logically and speak with one voice.
Translate complex concepts and solutions into multiple document types, including requirements, compliance materials, SOPs, and test results.
Draft documentation and user guides for all user levels, technical support materials, FAQs, and executive summaries.
Develop SOPs, checklists, workflow process charts, forms, contact lists, and other documentation to support processes and related Information Assurance functions.
Create and maintain existing and potential data sources for local consumption, collaborating with a data architect to ensure data-source availability.
Develop Microsoft PowerPoint slides, Microsoft Excel workbooks, and executive-level Word documents for leadership review and forwarding.