Technical Writer

Leidos•Suffolk, VA
•$52,000 - $94,000

About The Position

Leidos Digital Sector is seeking a Technical Writer to develop and maintain knowledge articles, work instructions, plans, procedures, and lessons learned in a central knowledge repository. The role reviews, rewrites, and edits a wide range of documentation and collaborates with technical experts to develop and design written deliverables, including standard operating procedures, process guides, instructions, notices, memorandums, Concepts of Operations (CONOPS), and other materials as requested. The Technical Writer translates complex concepts and solutions into clear documentation for varied audiences and creates technical and non-technical briefings, user guides, technical support materials, FAQs, and executive summaries. The role also develops and maintains data sources for local consumption in collaboration with a data architect, and prepares Microsoft PowerPoint slides, Excel workbooks, and executive-level Word documents for leadership review and forwarding.

Requirements

  • Current, active Secret security clearance at time of consideration.
  • Bachelor of Science degree with 3 or more years of IT experience, or a master's degree with 2 or more years of IT experience.
  • Experience authoring executive-level documentation, written requirements, operating procedures, and test results.
  • Expert-level experience with Microsoft Word and PowerPoint.
  • Experience with a configuration management tool; SharePoint is preferred.
  • Working knowledge of the Information Technology Infrastructure Library (ITIL) framework.
  • Working knowledge of government Civilian Personnel (CIVPERs) classification processes.
  • Fluent spoken English and expert-level writing ability.
  • Robust attention to detail and strong organizational skills, with the ability to manage multiple projects and deadlines.
  • Proven ability to collaborate and negotiate with multiple stakeholders.
  • Ability to write for project managers, subject matter experts, developers, system administrators, QA testers, technical support, end users, and executive decision makers.

Nice To Haves

  • Information Assurance Technical (IAT) Level I certification.

Responsibilities

  • Develop detailed technical and non-technical briefings.
  • Combine disparate materials into logically flowing documents with a consistent voice.
  • Translate complex concepts and solutions into documents such as requirements, compliance materials, SOPs, and test results.
  • Draft documentation, user guides for all user levels, technical support materials, FAQs, and executive summaries.
  • Develop SOPs, checklists, workflow process charts, forms, contact lists, and other documentation supporting processes and related information assurance functions.
  • Create and maintain existing and potential data sources for local consumption, collaborating with a data architect to ensure data source availability.
  • Develop Microsoft PowerPoint slides, Microsoft Excel workbooks, and executive-level Word documents for leadership review and forwarding.
  • Perform quality reviews, rewrites, and editing of documentation, and work with technical experts to develop and design written deliverables.
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