Technical Training Instructor

Empire Southwest•Mesa, AZ

8d•$70,379 - $119,855•Onsite

About The Position

The Technical Training Instructor delivers formal training programs for Empire and its client base as a value-added option for Caterpillar and Allied products. The instructor develops internal and external technicians, prepares and maintains course materials, and collaborates with other teams to keep training topics accurate and relevant. Strong working knowledge of Trimble, Topcon, and other grade control technologies as they relate to machine and site operations is also required. The role designs and delivers training to improve employee productivity, safety, and profitability, and provides specialized curriculum for internal and external clients. Instructors deliver classes according to lesson plans and performance objectives, maintain strict safety practices, assess trainees through written and practical exams, and submit course documentation within two work days of course completion. The instructor also supports relationships with employees, Caterpillar contacts, and clients; maintains training resources and records; assists with instructor and student development; and helps control training costs. The position is on-site/in the classroom, on the first/day shift, with the schedule to be provided by the leader. The stated annual salary range is $70,379–$119,855.

Requirements

Proof of a high school diploma or General Education Degree (GED).
At least 5 years of experience in course delivery.
Current, valid driver’s license.
Ability to communicate in English, including speaking, reading, comprehension, and writing.
Highly skilled and knowledgeable in assigned specialized areas of instruction.
Knowledge of a variety of field concepts, practices, and procedures.
Ability to prepare instructional objectives and make decisions about curriculum and delivery methods.
Ability to maintain familiarity with new technology as it becomes available.
Excellent computer skills.
Exceptional interpersonal skills and ability to communicate effectively with employees at all levels and external clients.
Planning and organizational skills sufficient to conduct training classes.
Acceptable attendance in accordance with company standards and requirements.
Physical ability to regularly sit, use hands, handle or feel, and talk or hear; frequently stand, walk, reach, climb or balance, stoop, and kneel; and occasionally lift or move up to 10 pounds.

Nice To Haves

At least 7 years of experience in the heavy equipment industry (preferred).
Bachelor’s degree in human resources, communications, business, or a similar field (preferred).
Strong working knowledge of Trimble, Topcon, and other grade control technologies as they relate to machine and site operations.

Responsibilities

Design and deliver instructional programs to improve employee productivity, safety, and profitability.
Develop and deliver specialized training curriculum for internal and external client needs.
Deliver lectures according to assigned lesson plans and course performance objectives.
Maintain strict safety practices for participants and equipment during courses.
Administer written and practical exams and submit trainee performance evaluations.
Submit documentation for each course within two work days of completion.
Help maintain relationships with company employees, Caterpillar contacts, and client personnel.
Assist in developing customer courses to address client training needs in various fields.
Follow applicable safety policies and comply with company policies, procedures, and standards.
Create and maintain positive working relationships with Empire personnel consistent with company values and mission.
Maintain the training facility, library, training aids, tools, and equipment.
Manage materials used to prepare and deliver training classes.
Maintain progress records for students attending training.
Assist in controlling training costs and expenses.
Assist with training, directing, and mentoring instructors and students.
Assist in maintaining the eTRAIN content library.
Perform other assigned duties, including event and project-specific work.
Promote and demonstrate corporate values.