Technical Training Instructor
About The Position
Deliver assigned formal training programs supporting the Empire organization and its client base as a value-added option for Caterpillar and Allied products. Provide quality programs that meet or exceed Empire Training Institute standards. The role designs and delivers instructional programs to improve employee productivity, safety, and profitability, as well as specialized curriculum for internal and external clients. Instructors deliver classes according to lesson plans, administer written and practical exams, document trainee performance, and submit course documentation within two work days of completion. The role also helps maintain relationships with company employees, Caterpillar contacts, and client personnel, and assists with developing courses to address customer training needs. Additional duties include maintaining the training facility, library, training aids, tools, equipment, course materials, student progress records, and the eTRAIN content library. The instructor assists with training costs, mentoring and directing instructors and students, and events or project work as assigned. The position requires consistent adherence to safety policies, company policies, procedures, standards, and corporate values. The listed work setting is on-site/classroom; the schedule will be provided by the leader.
Requirements
- Intermediate computer skills.
- Good interpersonal skills and ability to communicate effectively with employees at all levels and external clients.
- Planning and organizational skills sufficient to conduct training classes.
- Acceptable attendance meeting company standards and requirements.
- Proof of a high school diploma or General Education Degree (GED).
- At least 5 years of experience delivering courses.
- Current valid driver's license.
- Ability to speak, read, comprehend, and write in English.
Nice To Haves
- At least 5 years of experience in the heavy equipment industry (preferred).
- Bachelor's degree in human resources, communications, business, or a similar field (preferred).
Responsibilities
- Design and deliver instructional programs to improve employee productivity and safety and increase profitability.
- Develop and deliver specialized training curriculum for internal and external client needs.
- Deliver class lectures following assigned lesson plans and course performance objectives.
- Ensure participant and equipment safety during courses.
- Administer written and practical exams and submit trainee performance evaluation reports.
- Submit all course documentation within two work days of course completion.
- Assist in maintaining relationships with Empire employees, Caterpillar contacts, and client personnel.
- Help develop customer courses to meet training needs in various fields.
- Maintain the training facility, library, training aids, tools, and equipment.
- Manage materials used to prepare and deliver classes and maintain student class progress records.
- Assist with controlling training costs and expenses.
- Assist in training, directing, and mentoring instructors and students.
- Assist in maintaining the eTRAIN content library.
- Perform other assigned duties, including event and project-specific work.
- Work safely and comply with applicable safety policies and company policies, procedures, standards, and values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
