Technical Training Instructor

Blanchard Machinery•Gaston, SC

1d•Onsite

About The Position

The Technical Training Instructor develops and conducts programs for Blanchard Machinery Co. employees and occasionally customers. Training covers the repair, installation, maintenance, programming, troubleshooting, diagnostics tooling, processes, methods, and operation of machinery and equipment, along with safety and other topics that convey the company’s Mission, Vision, and Values. The role works under the direct supervision of the Technical Training Manager and delivers instruction in classroom and lab settings, with facilitation and instruction expected to take 60–75% of available time. The instructor supports technician career development and retention, recruitment and training initiatives, ThinkBIG and apprenticeship programs, and the BlanchardU learning management system. The position involves working at designated locations and traveling to customer sites as needed. Blanchard Machinery describes its work culture as high-performance, with challenging opportunities, a friendly and supportive environment, and ongoing exposure to learning and new technologies.

Requirements

Associate degree in a related field or equivalent work experience.
Prefer five years of industry-related experience and/or training.
Leadership skills and the ability to coach, mentor, and motivate a diverse team of trainers and technicians.
Excellent communication and presentation skills, including the ability to communicate technical information to employees at all levels.
Proficiency in Microsoft Office and familiarity with Learning Management Systems (LMS).
Willingness to travel as needed for training initiatives and recruitment efforts.
Valid driver’s license with no more than two moving violations in the past three years.
Ability to work safely on the ground or at heights and access company and customer equipment.

Nice To Haves

Associate degree in Engineering, Education, Business, or a related field.
Level 4 Technician or above, equivalent to the Blanchard Machinery Co. Career Development Program.
Demonstrated knowledge of Caterpillar products, technology, and best practices.

Responsibilities

Contribute to a positive work environment and promote Blanchard Machinery Co.’s vision, mission, and values.
Complete responsibilities safely and promote a safe and healthy work environment.
Schedule and deliver internal and external customer technical training.
Develop and deliver programs that teach technicians and service personnel to diagnose, repair, and maintain Caterpillar equipment.
Observe participants in classroom and lab settings, answer questions, and determine additional activities to support learning.
Administer written and practical exams and create performance reports to evaluate learning and competency.
Schedule and secure equipment, training aids, training locations, and classroom materials.
Assess training needs for technicians and service personnel and create plans to address them.
Develop technical training materials, including manuals, presentations, and videos.
Maintain accurate training attendance records and ensure required certifications are up to date.
Collaborate with departments such as sales and customer service to support technicians and service personnel in serving customers.
Stay current with industry trends, emerging technology, and best practices, and keep the training program aligned with industry standards and Caterpillar requirements.
Possess or achieve Caterpillar Instructor Accreditation within one year.
Work with the Technical Training Manager on technician retention strategies, career development plans, performance management, and skill enhancement opportunities.
Develop and maintain relationships with local educational institutions, industry associations, and other relevant organizations to support diesel technician recruitment and training.
Support ThinkBIG and apprenticeship programs, including recruiting and selection, training and academic schedules, and administrative oversight.
Coordinate student hiring and onboarding.
Liaise with dealerships and ThinkBIG programs, promote the program, and participate in diesel technician recruitment.
Assist with building and maintaining the BlanchardU learning management system and archiving technician training records.
Perform other duties as assigned.