Technical Trainer, Construction and Maintenance

ONE Gas•Tulsa, OK

About The Position

The Technical Trainer performs enterprise-wide training activities, including classroom, hands-on, simulation, performance evaluation, and on-the-job training. The role coordinates and facilitates training in field operations disciplines, with a primary focus on natural gas operations and maintenance and support for the Operational Qualification (OQ) performance evaluation process. The trainer evaluates employee proficiency, develops practical learning opportunities, supports field operations through mentorship, and collaborates with operations management and instructional design partners on training needs, curriculum, compliance, and safety. The position requires travel to multiple work sites and may include additional duties as assigned.

Requirements

Associate's degree in Business or a related field, or an equivalent combination of education and additional work experience; an associate's degree is preferred.
Previous field operations experience is required.
Typically two to four years of relevant professional experience; at least one year of relevant experience is required.
Knowledge of equipment, props, and simulations used for employee training and recertification.
Working knowledge of pipeline or field activities and/or customer service field activities.
Knowledge of company training programs and processes.
Experience using tools and equipment for construction, maintenance, and/or service of distribution and transmission pipelines.
Experience applying basic mathematical formulas.
Experience with computer applications, including spreadsheet and word processing software.
Experience with company policies and procedures and governmental regulations pertaining to field activities.
Experience with field and fire safety training, plastic fusion, interpersonal and communication skills, and training methods.
Ability to read and interpret reports, governmental regulations, training materials, safety manuals, field procedural manuals, equipment specifications, policies, procedures, and correspondence.
Ability to develop information and make presentations.
Demonstrated ability to read and write fluently in English.
Applicable driver's license; must be able to operate a company vehicle.
Ability to travel to multiple work-site locations and move around office surroundings and outdoor job and training sites.
Ability to operate required tools and equipment.
Ability to occasionally lift and move objects weighing 30 to 60 pounds.
Ability to communicate and exchange information verbally, conduct oral presentations, and meet the visual demands necessary to perform job duties.

Nice To Haves

Technical training experience.
Commercial Driver's License (CDL).
T.D. Williamson (TDW) Line Master Certification.
Instructor Excellence Program certification.
Georg Fischer Plastic Fusion Certification.
McElroy Plastic Fusion Certification.
Operational Qualification (OQ) in respective training areas.

Responsibilities

Coordinate, deliver, and facilitate training programs in specified field operations disciplines.
Provide training in natural gas operations and maintenance to build student knowledge and skills and support Operational Qualification performance evaluations.
Independently observe and complete performance evaluations; collect, analyze, and report metrics to improve student proficiency and training program success.
Integrate classroom, hands-on, simulation, and on-the-job training to maximize learning.
Develop practical field learning initiatives, identify and respond to learning opportunities, and develop employees toward mastery of their positions.
Recertify employees in plastic fusion, operations, and maintenance where needed.
Provide mentorship and support services to field operations as requested.
Collaborate with operations management to identify training needs and deliver programs supporting regulatory compliance and safety protocols.
Collaborate with the Instructional Designer on curriculum development and improvement to meet applicable federal, state, and ONE Gas standards.
Participate in ONE Gas standards reviews and identify organizational training needs as needed.
Promote a safe work environment by participating in employee safety programs and supporting the interdependent safety culture.
Participate in governance meetings and use feedback, surveys, and prior training sessions to recommend updates to future training materials.
Manage student engagement during training and communicate student engagement to leadership.
Maintain regular and reliable attendance.
Perform additional duties as assigned.