Technical Trainer - Critical Power

ABB•Richmond, VA

7d•Hybrid

About The Position

The Technical Trainer designs, develops, and delivers technical training in person or remotely to participants worldwide. The role prepares ABB and Channel Partner service personnel to build product knowledge and the ability to commission, service, and maintain Critical Power systems professionally and safely. Training focuses on HiPerGuard MV UPS, UPS, STS, PDU, PCS, and Battery Systems. The trainer also supports excellent customer service and customer satisfaction through training. This position is hybrid and must be based in or near Richmond, Virginia, with travel up to 20%, mainly domestic. The role reports to the Global Training Manager.

Requirements

Minimum 5 years of experience in service operations, training, engineering, or testing.
Experience in the critical power field in Training, Service, R&D, or Sales.
Enjoy facilitating adult learning and communication.
Self-motivated mindset and solid communication skills.
Ability to travel up to 20%, mainly domestic.
Must be based in or near Richmond, VA.
Must already have work authorization permitting employment with ABB in the United States.

Nice To Haves

Bachelor's degree in Electrical Engineering or a related field.
Hands-on experience with power protection equipment.
Further education in adult teaching.

Responsibilities

Prepare and deliver classroom or on-site training courses, and complete follow-up activities after training days.
Develop classroom and on-site course materials within the assigned area of responsibility and advise on updates to e-learning materials.
Support the Field Service team and other teams or units with technical support tasks and roles when necessary.
Facilitate course administration, including making arrangements and responding to inquiries and proposals for training courses.

Benefits

Choice between two medical plan options: a PPO Copay Plan or a High Deductible Health Plan with a Health Savings Account.
Choice between Core and Core Plus dental plans.
Vision benefit.
Company-paid life insurance (2x base pay) and AD&D (1x base pay).
Voluntary life and AD&D coverage, employee-paid.
Company-paid short-term disability for up to 26 weeks.
Company-paid long-term disability at 60% of pay, with an option to buy up to 66 2/3% of pay.
Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Paid parental leave.
Employee Assistance Program.
Health Advocate support for mental and behavioral health, health navigation, virtual health, and infertility/adoption.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
11 paid holidays.
Vacation under a permissive time away policy for salaried exempt positions.