Technical Specialist

LDG Industrial•Houston, TX

About The Position

The Technical Specialist prepares technical quotations, supports order entry, tracks and expedites shipments, and creates detailed vendor data packages. The role requires strong organization, computer proficiency, and written and verbal communication skills to coordinate effectively with internal teams, vendors, and customers. It reports to the Branch Manager. The position is primarily office-based, with occasional warehouse visits for order-related follow-ups. The warehouse may have fluctuating hot and cold temperatures, varying noise levels, dust, and other typical conditions of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of the role.

Requirements

At least two years of experience in a similar field working with related technical or industrial products.
Experience with technical documentation, engineering drawings, or vendor data packages.
Experience supporting technical sales, project coordination, or order management in an industrial or technical environment.
Familiarity with quotation processes, vendor negotiations, or project-based sales environments.
Proficiency in Microsoft Word, Microsoft Excel, and internet research tools.
Strong organizational and time-management skills, including the ability to meet deadlines.
Excellent written and verbal communication skills.
Ability to work under pressure and manage multiple priorities.
Strong attention to detail and accuracy.
Ability to collaborate with internal teams, vendors, and customers.
Technical aptitude and ability to review technical specifications and documentation.
Reliable transportation.
Ability to work nights and weekends as required.
Ability to remain stationary for extended periods and frequently operate a computer, keyboard, mouse, and standard office equipment.
Ability to comprehend and follow instructions and safety procedures; read, write, and communicate in English; understand safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals; and respond to safety signals, alarms, and verbal instructions.
Ability to work in varying environmental conditions, including temperature changes, dust, and warehouse noise, and to wear required personal protective equipment such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats.
Background checks and drug screening may be required under Company, Customer, or DOT requirements when working on-site or operating equipment, as required or permitted by law.

Responsibilities

Prepare vendor data packages containing technical documentation, including drawings, instruction manuals, spare parts lists, and material certifications.
Review requests for quotations (RFQs), specifications, and data sheets, and help specify products against required criteria.
Review RFQ terms and conditions and seek clarification when needed.
Negotiate project pricing with principals and vendors when required.
Work with the responsible outside sales representative to determine the best approach to quoting project requirements.
Enter project orders.
Track, expedite, and schedule shipments to support timely delivery.
Coordinate and facilitate customer inspections when required.
Obtain and provide shipment weights and dimensions to customers.
Obtain customer shipping releases before shipment.
Assist with quotations and product research.
Perform other duties for which trained and qualified.