Technical Specialist

Ecolab • Columbus, OH

2d • $77,900 - $117,000 • Onsite

About The Position

Ecolab is seeking a Technical Specialist II - Water (formerly Junior iChlor Engineer) to join its Nalco Water Institutional team. The role supports water treatment applications across a variety of industries and focuses on developing long-standing client relationships, exceeding customer expectations, and delivering service. The specialist takes a hands-on approach, managing technical projects to solve customer problems.

Based in Columbus, Ohio, the role involves travel to customer sites throughout Columbus and surrounding states using a personal vehicle. Travel is approximately 15%–20%, with possible travel to other states for projects. The position provides service support to Sales Representatives and strategic district accounts.

Requirements

• Bachelor’s degree in an Engineering field or five years of professional plumbing and/or HVAC experience.
• Experience working with Microsoft Office Suite.
• Current and valid driver’s license.
• Ability to travel 15%–20%, including to customer sites using a personal vehicle.

Nice To Haves

• Water treatment or specialty chemical industry experience.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.
• Aptitude and confidence to work with large national and multinational customers.
• Strong mechanical aptitude.
• Experience working with MS Excel spreadsheets.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to carry out agreed customer system-assurance and continuous-improvement plans.
• Assist Sales Representatives with plant surveys for prospective customers.
• Assist Sales Representatives with start-ups of new applications for existing customers and new accounts.
• Develop relationships with key stakeholders in strategic district accounts where providing service support to other District Sales Representatives.
• Provide technical support to customers by identifying and resolving pain points and escalating issues as needed.
• Perform system analysis, interpret data, and provide written recommendations to help ensure customer operations perform at optimal levels.
• Perform service activities including sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, and general labor.
• Follow Ecolab safety guidelines and incident-reporting requirements.

Benefits

• Comprehensive benefits packages in line with market and industry standards.
• Flexible, independent work environment with the ability to plan your own schedule.
• Access to best-in-class resources, tools, and technology.
• Opportunity for a long-term career path in service, sales, corporate accounts, or management.
• Safety culture with safety training and personal protective equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level