Technical Specialist, Customer Deployments

Harbinger Motors Inc. • Garden Grove, CA

6d

About The Position

The Technical Specialist is an essential member of Harbinger’s Customer Deployments team and serves as a subject matter expert supporting the company’s deployed fleet. The role works closely with Engineering and external service partners to help ensure fleets are supported and achieve maximum uptime. Work includes supporting prototypes and manufacturing at headquarters, providing field support at customer facilities, and assisting with engineering test activities in the field. Travel is required 50% of the time.

Requirements

• At least 5 years of work experience in a vehicle workshop and/or dealer shop.
• High school graduation or equivalent, and an Automotive Technology degree from an institution, or equivalent experience with evidence of exceptional ability.
• Ability to interface and work seamlessly with people across different technical disciplines.
• Ability to self-start, manage tasks, and execute them to completion despite varying levels of advance information and written or verbal instructions.
• Valid driver’s license.
• Familiarity with vehicle Controller Area Network (CAN) communication.
• Strong ability to think creatively and find solutions to complex problems.
• Strong understanding of vehicle systems and their interactions.
• Ability to travel as required.
• Creative curiosity, collaborative work ethic, and hardworking enthusiasm.
• Excellent communication skills and a tendency to work well in teams.

Nice To Haves

• Electric vehicle (EV) and high-voltage (HV) experience.
• Factory training programs through OEMs.
• Expertise with Vector CANoe or CANalyzer.

Responsibilities

• Provide remote technical support for customer fleets.
• Provide field support for customer fleets, special events, and testing.
• Support manufacturing builds.
• Support engineering prototype builds.
• Manage and organize tools and shops, including supplies inventory.
• Collect data.
• Work on fixture projects.
• Perform equipment calibrations and maintain records.
• Conduct hands-on testing.
• Develop and trial service procedures.
• Train trainers for the service network and other internal technicians.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED