Technical Shop Floor Support

Airbus • Kinston, NC

6d • Onsite

About The Position

Airbus Aerosystems Kinston is hiring a Technical Shop Floor Support representative for its Manufacturing Engineering department in Kinston, North Carolina. The position supports the production facility by assessing manufacturing non-conformities, implementing late production changes, and identifying continuous improvement opportunities. It responds to technical questions, explains work orders and drawings—particularly for aircraft mechanical items—and serves as a communication interface between production and the on-site back office for work-order adaptations.

The role works with production, quality, logistics, engineering, and other internal and external stakeholders to support aircraft milestones and resolve technical issues. It involves guided decision-making with support from the relevant ME Front Line Manager and complex stakeholder coordination across the site, departments, divisions, and international teams. This is a fully onsite role at the Kinston facility, which manufactures advanced composite aerostructures for the Airbus A350 XWB. Travel is approximately 5% domestically and internationally, and the position may require work on first-, second-, or potentially third-shift schedules.

Requirements

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or Engineering Technology, or equivalent years of experience.
• 0–2 years of experience in a manufacturing environment; aerospace industry experience is preferred.
• Strong teamwork and relationship-building skills.
• Strong interpersonal skills and problem-solving ability.
• Proven ability to provide excellent internal and external customer service.
• Experience in manufacturing or assembly technology implementation.
• Excellent command of English, spoken and written, and excellent communication and presentation skills; ability to deliver clear, concise briefings and reports.
• Ability to work in an international team.
• Proficiency with Microsoft Word, PowerPoint, and Excel, and/or Google Suite (Gmail, Sheets, Docs).
• Current authorization to work in the United States; the company states that it does not sponsor visas for US positions unless specified.
• Ability to work first-, second-, and potentially third-shift schedules.
• Ability to travel independently and at short notice, potentially internationally.
• Ability to meet the listed physical and onsite requirements, including carrying and lifting items up to 30 lb/14 kg and wearing required personal protective equipment on shop-floor visits.

Nice To Haves

• Working knowledge of Microsoft Outlook or equivalent.
• Knowledge of aircraft structure installation.
• Knowledge of health, safety, and environmental regulations and practices.
• Basic spoken Spanish and/or French.
• Working knowledge of Manufacturing Engineering tool sets such as SAP and MES.

Responsibilities

• Create production rework work orders; establish and verify the technical content of non-conformances; and validate them in recognized documentation.
• Provide technical support to production on issues, including oversight of directed changes.
• Incorporate implicit knowledge into work instructions and refine their language, level of detail, and regulatory assignments so production has correct information.
• Initiate availability of replacement parts, jigs, and tools for planned production.
• Develop, manage, and implement continuous improvement measures for recurring non-conformities in cooperation with Quality.
• Participate as an active Manufacturing Engineering team member in support of production activities.
• Participate in identifying, anticipating, and evaluating risks and opportunities, and implement and execute mitigation plans.
• Promote a customer-focused mindset and act as a change leader within Manufacturing Engineering.
• Ensure aircraft and modification configuration standards are met for all program variants.
• Respond to and resolve technical queries from departments and stakeholders.
• Define assembly strategies for aircraft components.
• Validate assembly tools and equipment to ensure geometric tolerances and process efficiency.
• Communicate and plan with multifunctional teams, including international colleagues, to solve problems and support production milestones.
• Perform other duties as assigned by management.

Benefits

• Competitive pay and incentive compensation, which may include profit-sharing schemes.
• Retirement savings plan and ability to participate in an Employee Stock Ownership Plan (ESOP).
• Paid time off, including personal time and holidays.
• Paid parental leave program.
• Medical, prescription, dental, vision, life, and disability insurance coverage, plus an Employee Assistance Plan and other supplemental benefit coverages.
• Upskilling and development opportunities through Airbus Leadership University, including access to more than 10,000 e-learning courses, certifications, career-path development, accelerated development programs, and national and international mobility.
• Relocation assistance for qualified positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level