Shop floor controller Production

Symrise•Teterboro, NJ

About The Position

The Shop Floor Controller, Production serves as the key link between Production and Production Planning, helping high-priority and non-routine orders move efficiently through the manufacturing process. The position oversees troubleshooting, expediting, escalation, and resolution for orders involving critical raw materials, revisions or reformulations, new business, and accelerated commercialization. It works cross-functionally with Production, Planning, Supply Chain, Product Development, Procurement, and other business partners to monitor priorities and KPIs, coordinate workflow, resolve operational issues, and support timely customer-order delivery. The role also identifies opportunities to improve production throughput, reduce lead times, and increase operational efficiency. The position is based at Symrise’s Food & Beverage Manufacturing Plant in Teterboro, New Jersey. It supports a collaborative shop-floor environment focused on safety, quality, productivity, and on-time delivery, while maintaining the confidentiality of proprietary formulas, processes, and other sensitive business information. The employee must follow applicable company safety, quality, ISO, food manufacturing, and regulatory requirements and complete required training.

Requirements

5–7 years of experience in Materials Management, Production Planning, Supply Planning, or a related manufacturing environment.
Strong SAP experience, including familiarity with SAP R/3 or similar ERP functionality.
Experience working cross-functionally with Supply Chain, Production, Product Development, and Procurement.
Working knowledge of manufacturing processes, production workflows, machinery, and production systems such as ERP or MES.
In-depth understanding of the Order-to-Payment process and general familiarity with the Brief-to-Contract process.
Proficiency with Microsoft Excel, Word, Windows, and other Microsoft Office applications.
Ability to read, write, and communicate proficiently in English.
Strong problem-solving and troubleshooting skills, with the ability to respond quickly to operational issues.
Excellent communication and interpersonal skills to coordinate across multiple departments.
Strong organization, prioritization, and follow-through while managing multiple production priorities.
Self-motivated, with the ability to drive projects and production issues through resolution.
Ability to analyze production information and KPIs to identify risks and improvement opportunities.
Strong attention to detail and commitment to accurate execution.
Ability to work effectively in a fast-paced food and beverage manufacturing environment.
Collaborative approach and ability to build productive relationships across Production, Planning, and Supply Chain teams.

Responsibilities

Serve as the primary link between Production and Production Planning for high-visibility, expedited, and non-routine orders.
Coordinate and expedite production orders involving critical raw materials, revisions, reformulations, new business, and commercialization activities.
Release production orders to the shop floor and help balance workloads and production schedules to meet operational targets.
Monitor order progress and proactively identify issues that may affect production schedules or customer delivery.
Troubleshoot and escalate operational or material-related issues to support timely resolution and minimize production delays.
Monitor KPIs, including production rates, workflow performance, quality concerns, and maintenance needs.
Partner with Business Units on projects approaching commercialization and first production.
Coordinate with Planning teams across manufacturing locations when production or delivery of stock transfer orders (STOs) must be expedited.
Collaborate with Supply Chain, Product Development, Procurement, Planning, and Production to improve communication and execution.
Identify opportunities to improve production throughput, workflow efficiency, lead times, and cost performance.
Support a collaborative shop-floor environment focused on safety, quality, productivity, and on-time delivery.
Maintain the confidentiality of proprietary formulas, processes, and other sensitive business information.
Follow applicable company safety, quality, ISO, food manufacturing, and regulatory requirements.
Complete required company ISO, safety, and regulatory training.
Promote safe working practices while supporting production priorities and operational efficiency.