Technical Services Coordinator
About The Position
The Technical Services Coordinator supports the Technical Services Manager and the technical systems and processes that bring Netflix House’s permanent and touring experiences to life. The role supports on-site technical services across retail spaces, rotating immersive experiences, and a third-floor venue with an immersive gaming arcade, full-service bar, outdoor patio, and rooftop space. Work includes preventative maintenance, daily technical support for operations, vendor coordination, and ensuring schedules and priorities serve Fans and Employees. The coordinator communicates with internal and third-party partners so resources are available to maintain Netflix House’s technical operations.
Requirements
- Must be at least 18 years of age.
- At least 3 years of technical experience in location-based entertainment, technical theme park maintenance, technical theater operations, or a similar field.
- Knowledge of theatrical technical systems, including lighting, AV, show control, scenic integration, SFPX, rigging, Qsys, Dante, and networking (VLANs, unicast vs. multicast).
- Familiarity with standards and regulatory bodies such as ASTM F24, UL, and TUV.
- Knowledge of current and future technology trends.
- Knowledge of Autodesk software such as CAD and Revit.
- Strong organizational skills, including prioritizing tasks, managing vendors, and tracking maintenance schedules in a fast-paced environment.
- Ability and desire to think creatively and innovate through technical solutions.
- Excellent verbal and digital communication skills.
- Strong organizing skills using digital tools and Google Suite.
- Availability to work days, nights, weekends, and holidays at a 365-day attraction.
Nice To Haves
- Knowledge and enthusiasm for permanent and touring experiences around the world.
Responsibilities
- Assist with daily support, maintenance, and technical readiness of attractions, including lighting, A/V, show control, scenic, and special effects systems.
- Support the Technical Services Manager in maintaining permanent and touring experiences, including preventative maintenance, daily handoffs to operations, and ad-hoc work.
- Coordinate external vendors and contractors for routine and emergency repairs while minimizing disruption to Fan-facing operations.
- Support load-ins, upgrades, and reconfigurations of permanent and touring experiences.
- Work and communicate with Netflix Creative, Attractions, and Operations teams.
- Work with technical production teams on design changes and modifications to uphold and maintain Netflix House Technical Sustainability.
- Participate in environmental, health and safety (EHS) and compliance initiatives, including routine inspections and readiness drills.
- Assist with technical setup, AVL support, execution, and troubleshooting for special events, seasonal activations, and ongoing programming.
- Contribute to regular reports and briefings documenting technical activity, needs, and insights.
- Coordinate with corporate resources to establish technical services best practices.
- Manage documentation and tracking for technical elements.
- Promote continuous innovation among internal teams and external partners.
- Establish regular meetings with key stakeholders to report progress and solicit feedback.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
