Technical Coordinator

Saint Francis Health System

About The Position

The Technical Coordinator provides coordination and technical support for imaging and procedural equipment. The role covers first-line troubleshooting, minor repairs, service coordination, preventive maintenance oversight, regulatory documentation, purchasing support, equipment lifecycle management, and operational readiness. The coordinator works closely with clinical operations, Biomedical Engineering, Information Technology, Supply Chain, Facilities, manufacturers, and service vendors.

Requirements

Associate's degree or a vocational or technical school degree.
Minimum of 1 year of related experience.
Demonstrated working knowledge or experience with X-ray equipment and/or various biomedical equipment.
Registration as required by education.

Nice To Haves

Certifications may be earned by attending classes provided by vendor companies in appropriate instrumentation, equipment, or operating-system maintenance.

Responsibilities

Perform first-line technical assessments and troubleshoot equipment, instrumentation, and system concerns; determine appropriate escalation pathways.
Coordinate equipment service, maintenance, repairs, tracking, and regulatory documentation.
Coordinate preventive maintenance, repairs, software upgrades, inspections, installations, and equipment relocations.
Schedule and coordinate vendor service activities while minimizing disruption to patient care and procedural schedules.
Maintain service records, preventive maintenance documentation, inspection records, regulatory files, and accreditation-related documentation.
Monitor equipment downtime, service history, maintenance expenditures, recurring failures, and vendor performance metrics.
Initiate and track work orders through completion and communicate equipment status to operational leaders and staff.
Review equipment logs, error reports, operating-system alerts, and service documentation to identify trends and improvement opportunities.
Coordinate equipment purchasing activities, which may include quotes, purchase orders, invoices, contracts, and vendor communications.
Assist with vendor negotiations, pricing reviews, service agreements, and equipment procurement activities.
Coordinate equipment installation, replacement, upgrades, acceptance testing, implementation, and transition to clinical operations.
Provide education and in-service training related to equipment operation, troubleshooting, service reporting, and department procedures, as needed.
Assist with developing and maintaining equipment-related policies, procedures, protocols, and workflow standards.
Maintain inventory and compliance programs for department equipment, accessories, and applicable safety devices.
Support capital planning by evaluating repair-versus-replacement decisions, utilization trends, service history, and end-of-life equipment needs.
Identify opportunities to improve equipment reliability, standardize processes, reduce unnecessary expenditures, and improve operational efficiency.
Complete reports, variance documentation, and other records required for quality, safety, regulatory, and operational purposes.