Technical Coordinator - Microbiology

HNL Lab Medicine•Allentown, PA
•Onsite

About The Position

The Technical Coordinator - Microbiology provides technical assistance to an assigned team and supports the technical and operational functions of a clinical laboratory area. The position develops and maintains department standard operating procedures in accordance with Clinical Laboratory Standards Institute guidelines and/or HNL policies; provides technical expertise, continuing education, and training; and assists with departmental monitoring to improve quality, workflow, staff productivity, and employee satisfaction. The coordinator prepares or directs the preparation of reports and records, supports financial reporting requests in coordination with the division manager or director, reviews relevant literature, and attends meetings and seminars to stay informed about developments in the field. The role coordinates and reviews testing results as required, may direct the HNL Phlebotomy School or other HNL initiatives, and performs verification and validation studies for new instrumentation. It also establishes instrument performance checks, preventive maintenance, and quality control programs; evaluates quality control data and takes corrective action when needed; and prepares and revises laboratory procedure manuals. The coordinator provides technical in-service, staff orientation, and training, and develops training and competency checklists. The position typically works Monday through Friday, 8:00 AM to 4:30 PM, with occasional weekend or holiday coverage based on operational needs; the schedule may vary. It is onsite at HNL-Roble, 794 Roble Rd.

Requirements

  • Bachelor's degree from an accredited institution or a combination of education and experience.
  • Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to work with mathematical concepts including probability, statistical inference, geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
  • Knowledge of MS Word, Excel, order entry systems, and Sunquest and/or Co-Path laboratory software.

Nice To Haves

  • Certification by a recognized certifying agency for Clinical Laboratory Professionals, such as ASCP, ASMT, or NCA.

Responsibilities

  • Develop and maintain department SOPs according to CLSI guidelines and/or HNL policies.
  • Provide technical expertise, continuing education, and training to staff within the assigned clinical operations area.
  • Assist with departmental monitoring to improve quality, workflow, staff productivity, and employee satisfaction.
  • Prepare or direct the preparation of qualitative and quantitative reports and records.
  • Provide support for financial reports to Finance upon request, in conjunction with the division manager or director.
  • Review current literature and attend meetings and seminars to stay informed about developments in the field.
  • Coordinate and review testing results as required by the assigned team.
  • May act as Director of the HNL Phlebotomy School or lead other HNL initiatives.
  • Perform verification and validation studies on new instrumentation and provide technical guidance and problem resolution related to instrumentation.
  • Establish performance checks, preventive maintenance, and quality control programs for instruments; evaluate quality control data and institute corrective action as needed.
  • Prepare and revise laboratory procedure manuals.
  • Provide technical in-service and orientation for new staff.
  • Develop training and competency checklists and provide clinical orientation and/or training for new employees, students, and current employees.
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