Technical Sales Specialist – Inorganic Spectroscopy [ICP-OES & ICP-MS]

Thermo Fisher Scientific•Colorado Springs, CO

14h

About The Position

The Technical Sales Specialist (TSS) is a technology-focused commercial role in Thermo Fisher Scientific’s Chromatography and Mass Spectrometry Division (CMD), covering markets throughout the Western United States and Western Canadian provinces. The role supports sales and growth of the division’s instrument and consumables portfolio, with a focus on ICP-OES and ICP-MS. The specialist combines scientific and applications expertise with commercial skills to understand customer workflows and analytical challenges, position suitable solutions, and support opportunities from prospecting through closing. The TSS works with Account Managers and sales, field application, laboratory application, IES, and other internal specialists. The role develops customer relationships, supports sales execution, conveys the customer perspective to the Business Unit, promotes adoption of new products, and provides technical training and guidance. It also maintains product and market knowledge, supports account and pipeline forecasting, and represents Thermo Fisher Scientific at customer locations. The position requires frequent travel to customer locations, including overnight travel, and the ability to lift 40 pounds without assistance. The posted Colorado salary range is $102,200 to $153,350, with possible eligibility for a variable annual bonus. Benefits include medical, dental and vision plans, paid time off and holidays, paid parental leave, insurance and disability coverage, retirement savings, and an employee stock purchase plan.

Requirements

At least 5 years of experience with analytical instrumentation, including technical sales, applications, laboratory, product, or related customer-facing experience.
Bachelor’s degree in chemistry, analytical chemistry, biochemistry, environmental science, forensic science, or a related scientific discipline.
Strong interpersonal, oral and written communication, and presentation skills.
Fluency in English and other languages as needed in the assigned region.
Demonstrated commercial excellence in a matrix environment.
Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio.
Ability to travel to customer locations up to 80%, including overnight travel; the posting also states 75% plus travel.
Ability to lift 40 pounds without assistance.
Demonstrated technical knowledge of ICP-OES and ICP-MS systems, workflows, and applications, including their key components and operating principles.
Commercial mentality and strong motivation to win new business, with persistent pursuit of opportunities.
Ability to demonstrate Thermo Fisher Scientific’s values of Integrity, Intensity, Innovation, and Involvement.

Nice To Haves

Advanced degree in a relevant scientific discipline.
Demonstrated experience with ICP-OES and/or ICP-MS instrumentation.
Hands-on ICP-OES and ICP-MS instrumentation, applications, method development, or troubleshooting experience.
Technical sales experience in analytical instrumentation.
Candidates with deep ICP-OES and ICP-MS applications expertise and demonstrated commercial or customer-facing aptitude may also be considered.
Strong market knowledge and business insight into the industry sector, markets, and key trends.

Responsibilities

Identify and prioritize new client opportunities and sales potential for assigned product lines to grow business.
Support Account Managers in uncovering opportunities and executing sales within new and existing accounts.
Develop trusted customer relationships and serve as a technical advisor, bringing in additional technical support when needed.
Support opportunities from prospecting through closing and communicate Thermo Fisher Scientific’s value proposition.
Share customer feedback with the Business Unit and support customer technical visits to Business Unit, manufacturing, R&D, and demonstration sites.
Support new product introduction prospects in the territory to improve product adoption and revenue.
Participate in sales funnel and forecast activities with country leads and sales teams, using sales tools to manage accounts, opportunities, pipelines, and forecasts accurately and on time.
Monitor competitor and industry activity.
Coordinate with sales, field application, laboratory application, IES, and other internal specialists to provide technical expertise.
Provide product positioning training to country sales teams.
Maintain and improve technical knowledge of assigned product lines and company literature, and represent Thermo Fisher Scientific positively at customer locations.
Engage scientists in technical discussions about ICP-OES and ICP-MS instrumentation, workflows, and applications.
Consult customers on analytical challenges, including method development and optimization, sensitivity, selectivity, throughput, sample preparation, and workflow efficiency.
Communicate technical differentiation and competitive positioning of ICP-OES and ICP-MS solutions.
Conduct seminars and presentations.

Benefits

Competitive remuneration
Variable annual incentive plan bonus eligibility
National medical, dental, and vision plans, including health incentive programs
Employee assistance and family support programs
Commuter benefits
Tuition reimbursement
At least 120 hours of paid time off
10 paid holidays annually
Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave
Accident and life insurance
Short- and long-term disability coverage
401(k) retirement savings plan
Employee Stock Purchase Plan with an opportunity for eligible colleagues to purchase company stock at a discount
Career and development prospects