Technical Sales Representative (Surface Treatment Chemicals) (BASF-Chemetall)

BASF SE • Allentown, PA

51d • Hybrid

About The Position

BASF/Chemetall, the Surface Treatment global business unit of BASF’s Coatings division, is a leading supplier of applied surface treatments worldwide. They develop and manufacture tailor-made technology and system solutions for applied surface technology, protecting metals from corrosion, facilitating forming and treatment, preparing parts for painting, and ensuring excellent coating adhesion across various industries like automotive, aerospace, aluminum finishing, and metal forming. The company is seeking a Technical Sales Representative to join their Chemetall Team to grow business within the Allentown, PA and Scranton, PA area. This role involves contacting established and prospective customers to sell Chemetall surface treatment chemicals, providing complete sales and service to ensure safe quality product performance while maximizing profitability. The position offers a company car, laptop, phone, and covers all travel expenses, with travel estimated at 50-60%.

Requirements

• Minimum of 2 years of experience with business acumen, customer service, sales, account management, and territory management is required.
• Comfortable presenting and ability to conduct technical sales presentations and technical product trainings is required.
• Creating sales proposals and managing customer contracts is required.
• New Business Development: new customer acquisitions, "sales hunter" mentality while using continuous up/cross-selling techniques to increase sales growth within your territory.
• Act as a technical consultant for Chemetall products; will learn and understand Chemetall's product portfolio, product process, and the industries we service.
• Excellent communication skills, both written and verbal.
• Valid driver's license in good standing since a company car will be provided.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Bachelors Degree in Chemistry, Chemical Engineering, or Business is preferred.
• Outside B2B sales experience working with specialty chemicals / surface treatment (paint pretreatments, wastewater treatments, metalworking fluids, etc.) is preferred.

Responsibilities

• Understanding the business activities of accounts in the territory and applying knowledge of the customer’s internal operation to tailor sales presentations and sales proposals to the account’s specific needs.
• Managing territory profitability by reviewing territory compensation margins, providing margin improvement by product selection and optimum pricing. Assures that technology provided within the territory strengthens the company’s competitive position within the accounts.
• Planning a weekly itinerary of calls to allocate time effectively and to ensure proper territory coverage by industry, geography and account potential.
• Calling on established and prospective customers, determines their needs and sells appropriate products to markets.
• Physically servicing and calling on existing and prospective customers.
• Making sales presentations, both orally and in written and answering customers’ questions concerning product use and providing pricing quotes.
• Attaining sales plan by securing new customers, increasing sales to current customers and renewing orders.
• Working closely with customers focusing on building strong business relationships. Maintaining contacts with customers in relation to their service requirements. Providing information on new products, methods, techniques and other general information such as safety and disposal.
• Training customers and insuring proper and safe use of Chemetall materials.
• Maintaining records of the activities in the territory as required by management and those records necessary for successful performance.
• Reporting competitive activities that impact sales in the territory.
• Preparing and submitting call reports, exception reports, and in-plant service reports, as required. Forwarding reports to appropriate business unit for inclusion into customer’s file.
• Improving technical knowledge of Chemetall materials through self-study and participation in professional societies.

Benefits

• Company car
• Laptop
• Phone
• All travel expenses covered
• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level