Technical Sales Manager - Thermal

Vertiv Group•San Diego, CA

About The Position

The Regional Thermal Technical Sales Manager supports thermal equipment sales in assigned Vertiv local offices (FDOs/LVOs) and specific national accounts. The role primarily involves customer presentations, leading selected sales opportunities, and delivering technical training. It also supports design discussions, project strategy, account planning, and customer engagement, while helping local offices improve sales performance and technical selling competency. The manager represents Vertiv at industry events, monitors industry developments, and shares feedback with product managers to inform product improvements and roadmaps. The role includes escalation support for customer requests, mentoring early-career technical sales employees, and discussions with local-office and engineering-firm principals. Travel required is 30–50%.

Requirements

  • At least 10 years of technical experience; sales experience is preferred.
  • Technical knowledge of HVAC and mechanical building systems and applications.
  • Deep knowledge of market dynamics and the industry.
  • Proven track record of influencing engineering accounts.
  • Experience working with sales offices.
  • Salesmanship and self-confidence to handle stressful customer relationship issues.
  • Excellent sales presentation skills.
  • Strong problem-solving skills and ability to translate technical challenges into actionable plans.

Nice To Haves

  • Sales experience.

Responsibilities

  • Support local offices and national customers in design discussions to establish Vertiv as the basis of design.
  • Assist local offices with project strategy to increase win rates on critical-to-close projects.
  • Maintain relationships with key engineering firms in the assigned territory and track Vertiv performance.
  • Monitor local-office thermal sales performance and implement gap plans to address weaknesses.
  • Evaluate and improve technical selling competency in local sales offices through ongoing thermal systems training.
  • Participate in customer visits through presentations and entertainment.
  • Participate in account planning and engagement strategies for key clients as needed.
  • Represent Vertiv at industry conferences, seminars, and customer presentations.
  • Stay updated on industry trends, materials, and technologies.
  • Provide industry feedback to product managers for product improvements and roadmaps.
  • Provide escalation support for customer requests that local sales teams cannot address.
  • Mentor early-career Vertiv employees on the technical sales team.
  • Conduct high-level discussions with local-office and engineering-firm principals regarding projects and strategies.
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