About The Position

The Technical Representative is responsible for maintaining and growing sales for DK Energy Services by providing technical support. The role helps ensure customers receive solution-oriented products and services to mitigate well failures and prolong E&P assets. The position supports field and sales staff and customers in the Permian Basin, provides technical recommendations and reports, and builds relationships with customer technical contacts. It also contributes to product and service development, training, and implementation and maintenance of DK’s certified management systems and RCMS program. This position has no supervisory responsibilities.

Requirements

  • Training, presentation, report-writing, and customer-interfacing skills.
  • Understanding of and experience with Root Cause Failure Analysis.
  • Five years of relevant experience in the oil and gas industry in a technology role.
  • Ability to travel 40%–70% in the Permian Basin.

Nice To Haves

  • Experience resolving scale, corrosion, and paraffin problems.
  • Bachelor’s degree in Engineering or Chemistry.
  • Oilfield chemical service experience.

Responsibilities

  • Provide technical support to field and sales staff and customers in the Permian Basin.
  • Make technical recommendations and dosage recommendations for customer issues such as scale, corrosion, and paraffin.
  • Suggest monitoring procedures and KPIs to customers.
  • Provide technical reports to internal and external customers.
  • Attend customer technical meetings and conduct technical presentations.
  • Collect field samples and conduct laboratory testing using the Midland lab.
  • Prepare Root Cause Failure Analysis (RCFA) reports.
  • Build and maintain relationships with high-level technical customer contacts and leverage those relationships to gain additional or new business.
  • Ensure technical capabilities are aligned with customer and market needs.
  • Assist in developing and rolling out products and services beneficial to the business.
  • Train field and sales staff and customers on products for controlling scale, corrosion, paraffin, and related issues.
  • Support implementation and maintenance of certified management systems, including ISO 9001; identify personnel training needs and promote awareness of relevant risks, opportunities, the Quality policy, and DK objectives and goals.
  • Support implementation and maintenance of the RCMS program; identify personnel training needs and promote awareness of its guiding principles and Dorf Ketal’s HSSE policy, objectives, and goals.
  • Complete other projects as required.
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