About The Position

The Regional Technical Manager leads and manages the regional technical group, aligning technical resources with business support, growth, and innovation. The role directs technical initiatives such as developing new products, focusing technical strategies and resources on business continuity and growth, managing lab activities, and providing technical training. The overall goal is to deliver solution-oriented products and services that help mitigate well failures and prolong E&P assets. The manager provides technical support to field and sales staff and customers in the Permian Basin, including recommendations and dosages for issues such as scale, corrosion, and paraffin. The role also supports customer monitoring procedures and KPIs, produces technical reports, attends technical meetings, and conducts presentations. Technical support methods include collecting field samples, testing samples in the Midland lab, and preparing Root Cause Failure Analysis reports. The position builds relationships with high-level technical customer contacts, uses those relationships to identify additional or new business, and ensures technical capabilities meet customer and market needs. It also contributes to developing and rolling out products and services, and trains field and sales staff and customers. The Regional Technical Manager supports implementation and maintenance of DK-certified management systems such as ISO 9001 and the RCMS program. Responsibilities include identifying personnel training needs and promoting awareness of relevant quality, risk, opportunity, HSSE, and RCMS policies, principles, objectives, and goals. The manager leads by example, mentors junior employees, communicates issues and updates to upper management, assigns technical activities and projects, and works with sales and district management to ensure technical and customer projects are completed effectively and provide value to oil and gas operators. Other projects may be assigned as required.

Requirements

  • Five years of relevant experience in an oil and gas industry technology role.
  • Skills in training, presenting, report writing, and interfacing with customers.
  • Understanding of and experience with Root Cause Failure Analysis.
  • Ability to travel 40%–70% in the Permian Basin.

Nice To Haves

  • Bachelor’s degree in Engineering or Chemistry.
  • Experience resolving scale, corrosion, and paraffin problems.
  • Oilfield chemical service experience.

Responsibilities

  • Provide technical support to field and sales staff and customers in the Permian Basin.
  • Recommend technical solutions and chemical dosages for scale, corrosion, paraffin, and related issues.
  • Suggest customer monitoring procedures and KPIs.
  • Prepare technical reports for internal and external customers.
  • Attend customer technical meetings and conduct technical presentations.
  • Collect field samples, arrange testing at the Midland lab, and prepare Root Cause Failure Analysis reports.
  • Build and maintain relationships with high-level technical customer contacts and leverage those relationships to support additional or new business.
  • Ensure technical capabilities align with customer and market needs.
  • Assist in developing and rolling out products and services that benefit the business.
  • Train field and sales staff and customers on products for controlling scale, corrosion, paraffin, and related issues.
  • Support implementation and maintenance of DK-certified management systems, including ISO 9001; identify training needs and promote awareness of risks, opportunities, quality policy, and DK objectives and goals.
  • Support implementation and maintenance of the RCMS program; identify training needs and promote awareness of RCMS guiding principles and Dorf Ketal's HSSE policy, objectives, and goals.
  • Lead by example and mentor junior employees as needed.
  • Communicate issues and updates to upper management.
  • Manage and assign technical activities and projects, including work for technical personnel and lab staff, to support the region.
  • Work with the Region Sales Manager, District Managers, and other sales personnel to ensure technical and customer projects are completed thoroughly and provide value to oil and gas operators.
  • Complete other projects as required.
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