Technical Representative - Accessory - Lincoln, IL

VetJobs • Lincoln, IL

2d • Onsite

About The Position

The Technical Representative - Accessory serves as an aircraft accessory technical advisor, supporting internal and external customers with technical services, troubleshooting, and customer service. The role supports Sales and Business Development by preparing quotes, researching and resolving component issues, and evaluating and interpreting technical data and tooling requirements. It also works with the Professional Development team to develop and deliver technical training and leads or participates in special projects as assigned.

The position is based on-site in Lincoln, Illinois. The workweek is Monday through Friday, with scheduled hours from 7:00 AM to 4:00 PM. Regularly scheduled attendance and short-notice travel are required.

Requirements

• Associate degree in electronics, avionics, aviation maintenance, or a related field, or equivalent.
• A minimum of eight years of experience with accessory component-related maintenance.
• FAA Repairman Certificate.
• Qualified Inspector (QI) designation.
• Regularly scheduled attendance is required.
• Short-notice travel is required.
• Routinely lift 50 pounds.
• Ability to read small print and hear sounds associated with mechanical deficiencies.
• Ability to perform repetitive motion and work with moving parts and vibration.
• Ability to tolerate standing, walking, bending, kneeling, stooping, crouching, and sitting.
• Ability to tolerate working in extreme temperatures.

Responsibilities

• Provide technical assistance and troubleshooting to team members, customers, and manufacturers for accessory maintenance activities.
• Provide technical support and professional input during customer debriefs as needed.
• Coordinate customer assistance with warranty questions.
• Develop and promote new products or capabilities, and identify and forecast required parts.
• Coordinate with the Professional Development team to develop and conduct verbal and written technical training for Parts, Components and Services team members and external customers.
• Write technical briefs regularly.
• Support Sales and Business Development with quotes and sales proposals by providing technical guidance on component systems capabilities and warranty issues, and evaluating and adjusting repair and overhaul flat rates.
• Promote component services by identifying and recommending products and services to customers; create quotes and sales proposals as needed.
• Advise the rotable manager about technology changes, dash-number upgrades, and units phasing out of the industry to support financial objectives for specific rotable inventories.
• Recommend and initiate measures to improve quality, procedures, efficiency, and working conditions.
• Identify, research, and recommend component tooling and equipment needs for new capabilities.
• Seek and evaluate new component repair opportunities.
• Develop and foster relationships with OEM technical representatives.
• Assist with monitoring and maintaining compliance with service center requirements.
• Perform other duties as assigned by management.

Benefits

• Relocation assistance for those who qualify.
• Comprehensive benefits package including medical, dental, vision, vacation, and holiday benefits, available to team members on day one.
• Health Savings Account with employer and employee contributions.
• 401(k) program, with contributions available within the first 45 days and a 50% match on the first 6% contributed.
• Tool Account Program with interest-free payments to acquire and grow a tool inventory.
• In-house training opportunities.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree