Technical Project Manager (Contractor)

WOW! Internet, Cable & Phone • Denver, CO

9d

About The Position

The Technical Project Manager, Infrastructure & Systems, leads technical infrastructure projects across systems, networks, facilities, and related technology environments. Projects may include server refreshes, optical transport builds, data center upgrades, and market expansions. The role works with engineering, field and construction teams, Critical Facilities, IT Operations, outside vendors, CTIO leadership, and Transformation & Integration to advance projects from planning and procurement through installation, launch, and operational handoff. The position reports to the Program Management Office and supports project prioritization, standards, reporting, and portfolio governance.

The role owns project delivery across concurrent initiatives, coordinating scope, schedules, resources, budgets, procurement, vendors, construction dependencies, change processes, and operational readiness. It also serves as a central intake point for CTIO project requests, supports cross-team coordination, and helps improve project management practices and mentor less experienced project staff. The role is a contract position with the potential to transition to permanent employment based on performance and business needs.

Requirements

• College degree or equivalent related experience.
• 7–10 years of experience managing technical infrastructure projects, with the ability to independently prioritize and deliver a portfolio of concurrent projects.
• Working knowledge of server and systems infrastructure, including x86 compute and blade platforms, virtualization, SAN/NAS, storage, backup and disaster recovery, operating system and patch lifecycles, and enterprise monitoring.
• Working knowledge of network and transport infrastructure, including IP and routing fundamentals, optical transport and DWDM, fiber plant, access networks, and headend or hub site equipment.
• Working knowledge of data center and hub site environments, including rack layouts, power distribution and DC plant, HVAC, structured cabling, and physical site constraints.
• Ability to work across technical domains such as server refreshes, transport builds, and market expansions.
• Familiarity with IT service management, change advisory boards, maintenance windows, and incident/problem workflows.
• Knowledge of Project Portfolio Management systems and experience managing CAPEX-funded builds, budget tracking, purchase orders, and vendor invoicing.
• Strong communication and relationship-building skills, including the ability to connect technical details to business priorities and drive delivery with teams not directly managed.
• Strong organizational, analytical, customer service, problem-solving, and time management skills.
• Ability to learn quickly, understand organizational dependencies, build effective processes, and keep teams aligned through competing priorities.
• Regularly able to talk and hear; use hands to type and handle objects and paperwork; and use close vision and focus.
• Ability to work on-call and/or overnight shifts.

Nice To Haves

• PMP, CAPM, or equivalent project management certification.
• ServiceNow experience.
• Experience with technical implementations and integrations in telecommunications, cable, or broadband; strongly preferred.

Responsibilities

• Lead infrastructure and network projects involving server and compute deployments, storage and backup, virtualization, hardware refreshes, optical transport, core and access networks, and headend, hub site, and market expansion builds.
• Manage projects end to end, including requirements, site surveys, design, procurement, staging, installation, turn-up, migration, acceptance, and decommissioning of retired assets.
• Develop and manage project scope, schedules, resources, and priorities across multiple concurrent projects, aligning delivery with organizational goals.
• Coordinate construction and outside plant dependencies, including fiber routes, permits, make-ready, splicing, testing, circuits, cross-connects, and third-party provider milestones.
• Partner with Critical Facilities to plan power, cooling, space, grounding, and physical security requirements.
• Manage equipment procurement and logistics, including quotes, purchase orders, vendor lead times, delivery, and inventory reconciliation; identify supply-related schedule risks.
• Coordinate maintenance windows, change records, and method of procedure documentation, including back-out plans, through change advisory board and IT service management processes.
• Track project progress, risks, and performance; resolve issues; and provide timely updates to technical teams, business partners, and executive leadership.
• Partner with Finance to track approved CAPEX and OPEX budgets, forecasts, actual spending, accruals, and variances.
• Manage vendor, integrator, and contractor performance against statements of work, milestones, and acceptance criteria.
• Serve as the central point of project intake for CTIO, helping leadership scope and sequence requests and coordinating cross-team dependencies, handoffs, and resource needs.
• Ensure documentation, as-builts, monitoring coverage, and operational runbooks are complete before project closure.
• Mentor less experienced project managers and coordinators, and help strengthen project standards, templates, processes, and performance metrics.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• HSA and FSA options.
• 401(k) with company match.
• Paid time off and company holidays.
• Tuition reimbursement for continued development.
• Employee broadband discounts.
• Contractor hourly rate up to $61.00/hour, based on experience and qualifications.

What This Job Offers

• Career Level: Senior