Technical Project Manager
CLEARWATER SECURITY & COMPLIANCE LLC•Nashville, TN
•$122,000 - $144,000
About The Position
The Technical Project Manager (PM) will provide end-to-end support for Clearwater’s Managed Cloud and Managed Security Services. The PM is expected to provide advice and guidance, monitoring and assurance, advocacy and education with respect to programs/projects and their successful delivery.
Requirements
- Minimum 5 years experience as a Technical Project Manager, focused on cybersecurity and cloud environments
- Experience working with senior management and well-versed in the practices and demands of progressive and evolving Service organizations
- Bachelor’s degree in Business, Computer Science, Information Technology, Cybersecurity or related field
- Strong understanding of healthcare regulations, including HIPAA, HITRUST, and other compliance standards
- Strong knowledge of Microsoft Azure Cloud and Managed Security Services
- Ability to analyze and solve problems, perform complex tasks, prioritize multiple projects and follow through
- Ability to make sound decisions in potentially time-sensitive and pressure situations
- Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture.
Nice To Haves
- Hands-on experience with ServiceNow is a plus
- MBA degree in the above fields is preferred
- PMP or related Project Management certification is a plus
Responsibilities
- Develop and maintain project plans, including resource allocation, timelines, and budgets
- Identify and report on risks to project schedule, budget, and quality of deliverables
- Track and report on progress relative to plan for SOC engagements
- Initiate projects and coordinate delivery of service engagements, including planning and leading internal transition calls and client kick-off calls, building projects in PSA, and ensuring plans are agreeable to client
- Develop and follow a project-close process to ensure data integrity and accuracy of reporting
- Proactively escalate potential client satisfaction issues, internal operational issues, and SOC team issues to senior leadership
- Regularly update projects in PSA, including status, milestone dates and knows issues and risks
- Collaborate with the Consulting organization to optimize client satisfaction of share clients and ensure bi-directional communication is occurring regarding engagements
- Support the development, communication, and presentation of SOC and Cloud metrics
- Serve as a main point of contact for clients, consultants, and contractors to help coordinate and manage SOC engagements
- Perform other duties within the scope of the role as assigned.
Benefits
- merit-based salary increases
- eligibility for our 401(k) plan
- medical, dental, vision, life and disability insurances
- leaves provided in line with your work state
- flexible paid time off
- 11 paid holidays
- paid sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
