Technical Project Manager

Smarsh•Portland, OR

7d•$110,000 - $125,000•Remote

About The Position

The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh’s compliance archiving products. This role bridges different time zones and a geographically dispersed, international team.

Requirements

First Level University degree.
Proven track record of project management in a highly technical environment.
Proven track record of successfully achieving objectives, managing complex solutions and delivering quality results.
Proficient in project management software
Seven to ten years working in a technical capacity in an IT environment (SaaS preferred, messaging or archiving is advantageous).
Experience working in a technical, professional services project environment.
Experience working with both internal and external stakeholders
Concurrent project management of multiple technology projects.

Nice To Haves

Advanced University degree advantageous.
Project Management accreditation and proven familiarity with PMP, PRINCE2, Agile, ITIL etc. is advantageous.

Responsibilities

Planning and implementation of multiple Support and Managed Services projects.
Agree and manage project scope, achieve project goals and meet project deliverables.
Develop high-level and detailed project plans.
Define project tasks and resource requirements.
Plan and schedule project timelines.
Implement project plans successfully.
Assemble and coordinate project staff.
Monitor and control project deliverables.
Identify and manage risks.
Co-ordinate and drive escalations.
Leads technical problem-solving and resolving any obstacles to project progress.
Effectively communicate and report on project status to PMO & Stakeholders.
Manage project timelines and both fiscal and resourcing budgets.
Track project deliverables using appropriate tools.
Manage multiple projects to ensure they meet all scope, time, budget and quality expectations, through effective planning, control and management.
Provide effective and timely written and oral communication of project status, risks and issues – both internally and to Smarsh’s Customers.
Collaborate with other technical and account teams throughout Smarsh globally to deliver quality solutions to our Customers.
Work on complex problems/projects, where analysis of situations or data requires an in-depth evaluation of multiple factors.
Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
Apply advanced subject matter knowledge to complex business and technical issues, frequently contributing to the development of new ideas, process improvements and establishing policies.