Technical Project Coordinator - Modular Secondary Steel Construction (m / f / d)

Sikla Group•Suwanee, GA

23d•Onsite

About The Position

Sikla USA, Inc. is seeking a Technical Project Coordinator/Specialist for its Suwanee, GA office. As a subsidiary of the Sikla Group, a manufacturer of modular steel and pipe support solutions, Sikla USA serves the North American markets by providing design, engineering, and logistical support. The Technical Project Coordinator acts as a crucial technical link between Customer Service, Engineering, Project Management, Operations, and Warehouse Teams, with a specific emphasis on prefabrication and cutting projects. This role is integral to the entire quote-to-order process, ensuring customer needs are accurately translated into technical solutions, including drawings, Bills of Materials (BOMs), and fabrication documentation. The position is key to maintaining technical accuracy, enhancing operational efficiency, and ensuring successful project completion. The ideal candidate will possess a blend of technical drafting skills, commercial acumen, and operational coordination abilities.

Requirements

Strong ability to read and interpret technical drawings, mechanical layouts, and construction-related documentation.
Hands-on experience with AutoCAD (or similar CAD software) for drafting and shop drawings.
Advanced Microsoft Excel skills (BOM structuring, calculations, data validation); proficiency in Word and PowerPoint required.
Experience working with ERP systems and structured workflows.
Strong attention to detail and problem-solving mindset.
Ability to manage multiple tasks and coordinate across departments.
Minimum 3– 5 years of relevant experience in: Technical Sales Support / Inside Sales, Engineering Drafting (AutoCAD), Engineering or project coordination.
Excellent written and verbal communication skills (American English).
High level of reliability, accountability, and ownership.
Strong organizational and time management skills.
Proactive and solution-oriented approach.
Strong team player with cross-functional mindset.

Nice To Haves

Associate’s or Bachelor’s Degree in Engineering Technology, Mechanical Engineering, Drafting/Design, Industrial Technology, or a related technical field preferred.
Experience in construction, MEP systems, steel structures, or prefabrication environments is a strong advantage.
Experience in quotation, costing, or project-based customer support is preferred.

Responsibilities

Serve as the technical liaison between Customer Service, Engineering, Project Management, and Operations for all prefab and cutting-related customer orders.
Interpret customer inquiries, RFQs, drawings, and specifications to develop accurate technical solutions.
Support the quotation and costing process by creating and validating Bills of Materials (BOMs).
Create and modify shop drawings using AutoCAD when standard Sikla drawings are not available.
Ensure all technical documentation (drawings, BOMs, cut lists, specifications) is complete and accurate before order release.
Translate customer requirements into fabrication-ready packages for warehouse and production teams.
Coordinate closely with operations and warehouse teams to support efficient execution of prefabrication and cutting jobs.
Identify and resolve technical discrepancies, missing information, or inconsistencies across departments.
Maintain and update project data within ERP systems to ensure data integrity.
Contribute to process improvements, standardization, and quality assurance initiatives.
Provide technical support and guidance to Customer Service and Sikla team members.