Technical Program Manager

Newton Research•Boston, MA

About The Position

Newton Research is hiring a Technical Program Manager to manage inbound customer-specific work sent to Engineering. This role bridges customer teams and Engineering, ensuring that requests are clearly scoped, prioritized, and delivered on time. The work includes customer data integrations, configurations, fixes, and RFP responses requiring Engineering input. The Technical Program Manager will establish a repeatable intake and prioritization process, track delivery, and identify recurring customer needs that could become product features. Newton Research is a fast-growing software startup founded by repeat entrepreneurs and funded by blue-chip venture capital firms. The company is developing AI agents using large language models and generative AI to support the closed-loop media lifecycle. Its products provide actionable business insights for media planning, buying, and measurement. The listed compensation is $180,000–$240,000 OTE, plus equity and benefits.

Requirements

  • At least 5 years of experience in technical program or project management, ideally bridging customer teams and Engineering.
  • Deep expertise in media, ad tech, and marketing measurement, including marketing data pipelines and integrations.
  • Ability to manage multiple moving parts and keep technical and business stakeholders aligned.
  • Passion for solving customer pain points.

Nice To Haves

  • Interest in and enthusiasm for using AI to work more effectively.

Responsibilities

  • Own intake for customer-specific Engineering requests, including custom data integrations, configurations, and fixes.
  • Work with Account Management, Sales Engineering, and Product to scope requests and prioritize them against the roadmap.
  • Track timelines, risks, and dependencies, and keep customer teams and leadership updated on status.
  • Build a clear, repeatable process for requesting, prioritizing, and delivering customer work.
  • Manage and streamline RFP responses requiring Engineering input.
  • Identify patterns in customer requests and translate them into product requirements and features.

Benefits

  • Equity
  • Benefits (not further specified)
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