Technical Program Manager, Strategy & Ops

Brain Co.•San Francisco, CA

About The Position

As a Technical Program Manager, Strategy & Ops, you’ll deliver technical, business, and organizational programs that shape how Brain Co. builds, operates, and scales. The scope spans multiple programs and evolves with company priorities, offering the opportunity to influence operations at the company level. Brain Co. builds AI-native operating systems for large, regulated institutions, with systems designed for specific industries and powered by agents that advance real workflows. Its Atlas platform is designed to keep customers in control, secure by design, and able to use different models. The company is expanding production deployments nationally across government, insurance, health, and financial services. The role owns high-impact programs from problem definition through delivery and handoff; coordinates teams across the organization to align priorities, clarify ownership, resolve dependencies, and unblock decisions; gives leaders visibility into progress, risks, and resource needs; and helps improve execution by addressing recurring bottlenecks through better tools and lightweight processes. The TPM will also partner with TPM and engineering leadership to shape the function’s engagement model, program practices, and handoff standards, and contribute to shared practices, hiring, and onboarding as the team grows.

Requirements

At least 5 years of experience in technical program management or a related engineering or operations role.
Bachelor of Science in Computer Science, Engineering, or a related field, or equivalent practical experience.
Track record of delivering complex technical programs from problem definition through execution and handoff.
Experience aligning multidisciplinary teams and partners across time zones.
Experience influencing senior leadership.
Experience building data-driven program health mechanisms that leaders use to make decisions.
Ability to take ownership, act autonomously, and follow through.
Ability to establish structure and direction amid ambiguity, manage multiple programs, and make clear tradeoffs as business needs change.
Ability to build cross-functional partnerships, influence without authority, resolve unclear ownership, establish trust, and drive decisions.
Strong analytical and program management judgment, including connecting technical and business considerations, defining goals and success criteria, and using data to guide execution.
Ability to leave teams with maintainable tools, processes, and clear ownership after handoff.
Excellent written and verbal communication with engineers, executive stakeholders, and non-technical partners.
AI fluency: regularly use AI tools to plan, track, and communicate programs, and actively explore ways AI can improve operations.

Nice To Haves

Experience in a high-growth technology company with evolving priorities and operating models.
Experience with AI/ML operations, including data labeling workflows and coordination with downstream teams and external partners.

Responsibilities

Define business outcomes, goals, scope, success criteria, and metrics for engineering and operational initiatives.
Own program execution from problem definition through delivery and handoff.
Partner with Engineering, Product, Design, Finance, GTM, and other teams to align priorities, clarify ownership, resolve dependencies, and make decisions that unblock delivery.
Provide leadership with visibility into progress, risks, and resource needs.
Address recurring bottlenecks and improve company-wide delivery through better tools and lightweight processes.
Partner with TPM and engineering leadership to define where TPMs engage, how programs are run, and when work is ready for handoff.
Contribute to shared TPM practices, hiring, and onboarding as the team grows.