Technical Program Manager

Ecolab Inc.•San Francisco, OH
•$101,400 - $152,100•Remote

About The Position

CoolIT, an Ecolab Company and global provider of Direct Liquid Cooling technology, is hiring a Technical Program Manager (TPM) to lead the planning, development, and launch of new product introductions. The TPM leads the Program Core Team and coordinates cross-functional execution, technical integration, and accountability. The role uses technical understanding and risk-based decisions to align teams, challenge assumptions, and translate customer commitments into successful outcomes. The TPM leads programs from concept assessment through technical execution, customer alignment, and NPI launch readiness. The position builds customer relationships, translates customer requirements into product requirements and executable plans, supports solution development and technical risk management, and coordinates engineering, manufacturing, supply chain, quality, sales, business stakeholders, suppliers, and customers. Program health is monitored through schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers. This is a remote position reporting to the Portfolio Manager based in Calgary, Canada. Global travel of up to 10%–20% is required.

Requirements

  • Bachelor’s degree in Mechanical Engineering or a related discipline, with a strong grounding in mechanical, thermal, fluid, or electromechanical product development.
  • At least 5 years of experience in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
  • Ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.
  • Strong engineering collaboration skills, including the ability to drive solution trade-offs across design, validation, manufacturability, reliability, cost, and schedule.
  • Experience supporting DFMEA, technical risk assessments, root-cause analysis, issue resolution, and mitigation planning.
  • Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.

Responsibilities

  • Lead the Program Core Team from concept assessment through technical execution, cross-functional integration, customer alignment, and NPI launch readiness, and be accountable for overall program or project success.
  • Build customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria.
  • Support the Key Account Manager in developing new business opportunities and preparing customer proposals.
  • Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
  • Drive solution development with engineering teams by challenging assumptions, facilitating design trade-offs, resolving technical issues, and aligning decisions with customer commitments and program risks.
  • Support DFMEA activities and technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
  • Develop mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
  • Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, suppliers, and customers to maintain technical alignment, decision velocity, and execution discipline.
  • Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers.
  • Travel globally up to 10%–20% for customer relationship development, requirements and technical reviews, supplier engagement, production readiness, and launch activities.

Benefits

  • Medical, dental, and vision coverage, with employer and employee sharing premiums.
  • Employee-paid voluntary life and Accidental & Dismemberment insurance.
  • Employer-paid short-term and long-term disability coverage.
  • 401(k) retirement plan with a 2% employer-sponsored contribution.
  • Three weeks of paid time off, six flex days, and a one-week company-wide holiday shutdown.
  • $1,000 annually for professional development and continued learning.
  • Casual professional workplace with a “Dress for Your Day” approach.
  • Remote work environment.
  • Life, accident, critical illness, hospital indemnity, auto, home, pet, and identity theft protection insurance.
  • Pension plans and retirement health care benefits.
  • Short-term incentives, vacation, holidays, and parental leave.
  • Employee stock purchase plans for full-time associates.
  • Discounts on day care and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program.
  • On-site childcare and fitness facilities may be available at select Ecolab locations.
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