Technical Program Manager

Charta Health•San Francisco, CA

40d•$120,000 - $160,000•Onsite

About The Position

Charta Health is seeking a Technical Program Manager to help streamline critical workflows across revenue cycle, clinical operations, and administrative functions for healthcare providers and payers. The company aims to make every healthcare dollar accountable and every chart accurate by reimagining healthcare infrastructure. This role will be instrumental in building the operating system for modern healthcare organizations using an AI platform.

Requirements

4+ years in technical program management or engineering operations, ideally within high-growth technology environments.
Deep experience working alongside software engineers, comfortable navigating technical environments including APIs, development workflows, data pipelines, and AI/ML-driven systems.
Ability to learn a regulated, high-stakes domain (clinical documentation, medical coding, payer rules) deeply enough to identify potential issues.
Experience running delivery across multiple concurrent workstreams and anticipating delivery slips.
Ability to give and receive direct, honest feedback with senior leadership and engineering peers.
Ability to thrive in ambiguity, make high-quality decisions quickly, and take full accountability for outcomes.
Exceptional interpersonal skills, with the ability to influence without authority across pods.
Ability to give leadership a clear read on program health.

Responsibilities

Own and continually evolve the "operating system" for the engineering organization, including cadences, tooling, and sources of truth.
Define and drive the execution framework for high-stakes technical roadmaps.
Manage the technical roadmap from discovery to full-scale deployment, coordinating the launch of new AI capabilities.
Support the operating layer of customer implementations across multiple concurrent accounts, tracking delivery health, scoping engineering work, and identifying at-risk go-lives.
Help establish and maintain cross-functional programs for delivery health, including evaluation, onboarding, and quality.
Act as the source of truth for program health, translating complex technical and clinical status into actionable updates for leadership and individual contributors.