Technical Program Manager

Peraton•Reston, VA

12d

About The Position

Peraton is seeking a senior program leader to support the Department of State’s global diplomatic mission through complex enterprise IT services. The role owns program execution across technical delivery, staffing, financial performance, subcontractor accountability, contractual commitments, and customer priorities. Before award, the position supports pursuit and readiness activities; after award, it leads execution of assigned task orders alongside Peraton’s IDIQ leadership. The work supports a global operational environment running 24 hours a day, 7 days a week, 365 days a year, and requires occasional availability outside normal business hours, including evenings, weekends, and holidays, for critical escalations, incident response, and service restoration. The successful candidate brings technical credibility and leadership in enterprise network and telecommunications services. Relevant work spans secure data networks, voice and video communications, wireless services, and connectivity between domestic and overseas locations. The Program Manager translates customer priorities into executable plans, assesses risks and technical assumptions, coordinates dependencies across organizations and providers, and holds teams accountable for reliable, secure, and cost-effective services. The role also supports modernization through automation, analytics, and appropriate AI capabilities while maintaining continuity of mission-critical operations. Success means earning customer trust, building a capable team, maintaining visible service performance and credible financial forecasts, escalating issues early with recommended solutions, and improving services without putting the mission at risk. The stated target salary range is $176,000–$282,000; compensation depends on factors including responsibilities, experience, education, skills, location, and business and contract considerations. Eligible employees may also be eligible for overtime, shift differential, and a discretionary bonus.

Requirements

16 years of experience; management experience may be included.
U.S. citizenship and ability to obtain and maintain a Top Secret clearance.
Demonstrated success leading large, complex federal enterprise IT programs with direct accountability for customer satisfaction, service delivery, staffing, and financial performance.
Experience managing geographically dispersed teams and multiple subcontractors in an operationally demanding environment.
Record of successfully transitioning, stabilizing, or improving enterprise IT services.
Strong working knowledge of enterprise identity services and/or network and telecommunications operations, including dependencies across technical disciplines.
Experience managing contractual deliverables, service levels, risks, corrective actions, and scope changes.
Financial fluency, including budgets, estimates to complete, forecasts, labor planning, and subcontractor management.
Executive communication skills, including explaining complex issues plainly, recommending courses of action, and leading difficult customer conversations.
Demonstrated ability to build teams, develop leaders, and make timely personnel and delivery decisions.
Ability to meet citizenship, clearance, suitability, travel, and work-location requirements established for the assigned task order.
ITIL 4 certification, or ability to obtain certification within 90 days.
Technical leadership experience across enterprise network and telecommunications services supporting global operations, including reliable communications across geographically dispersed locations.

Nice To Haves

Active Top Secret clearance.
Department of State experience, particularly supporting global IT operations and overseas missions.
Experience leading comparable federal programs as the prime contractor’s Program Manager.
Current PMP certification and relevant IT service management credentials.
Experience with enterprise identity modernization, resilient networks, operational analytics, and responsible use of automation.
Record of strong customer assessments and measurable improvements in service quality, staffing stability, and financial performance.
Experience contributing to competitive proposals and delivering compelling oral presentations.

Responsibilities

Build productive relationships with government leaders and operational stakeholders; understand priorities, communicate candidly, and provide practical recommendations with clear decisions and next steps.
Own program cost, schedule, staffing, quality, contractual deliverables, service levels, corrective actions, and problem resolution.
Recruit and retain capable leaders and technical professionals, set expectations, develop future leaders, and address performance issues fairly.
Lead integrated prime and subcontractor teams, establishing clear responsibilities, measurable commitments, and accountability for results.
Manage budgets, forecasts, staffing plans, labor mix, and subcontractor expenditures while protecting program performance and meeting customer commitments.
Plan and execute transition staffing, knowledge transfer, access, operational acceptance, and service continuity; establish readiness criteria and resolve gaps.
Establish incident escalation, recovery coordination, root-cause analysis, and preventive action; keep leadership informed during disruptions and ensure commitments are met.
Partner with architects and technical leads to turn customer needs into executable improvements, including appropriate use of automation, analytics, and AI capabilities.
Identify changing requirements, assess delivery and cost impacts, and work with Contracts and IDIQ leadership to document and manage scope changes.
Support pursuit and readiness by developing executable staffing, transition, governance, and delivery approaches; participate in customer discussions, proposal development, rehearsals, and oral presentations.
Lead enterprise network and telecommunications services, including planning and engineering, infrastructure deployment and modernization, operations, performance monitoring, capacity management, and service restoration.
Translate customer priorities into plans, challenge technical assumptions, assess risk, coordinate service dependencies, and maintain continuity of mission-critical operations.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Health savings account
Short- and long-term disability
Employee assistance program (EAP)
Parental leave
401(k)
Paid time off (PTO) for vacation
Company-paid holidays
Potential eligibility for overtime, shift differential, and a discretionary bonus