Technical Program Manager

Rhoda AI•Mountain View, CA

About The Position

Rhoda AI is building generalist intelligent robots, owning the robotics stack from hardware and robot systems through infrastructure and foundation world models. The Application Engineering team works directly with customers to identify operational problems and lead end-to-end applications of Rhoda's AI, including model post-training, data collection, robot tooling, work-cell design, and production deployments. The team operates across engineering, product, deployment operations, and business, with members in the US and Germany. The Technical Program Manager owns delivery for customer engagements from the initial scoping call through POC completion. This role plans timelines and resources, manages customer and internal communications, coordinates across engineering, product, and operations teams, and ensures customer sites are ready for deployment. By owning program delivery, the Technical Program Manager enables Application and Solution Engineers to focus on engineering while keeping customers and internal teams informed.

Requirements

  • Bachelor's degree in engineering or a related technical field, or equivalent experience.
  • 4+ years of technical program or project management experience, ideally in robotics, automation, manufacturing, or hardware.
  • Proven ability to manage multiple concurrent, customer-facing programs with competing priorities.
  • Technical depth to engage credibly with engineers and customers on robotics and automation topics.
  • Excellent written and verbal communication skills, including with customer executives and plant teams.
  • Strong organizational skills and comfort with project management tools.
  • Willingness to travel to customer sites, domestically and internationally.

Nice To Haves

  • PMP or similar certification.
  • Experience with industrial deployments, FAT/SAT processes, or equipment logistics.
  • Experience in customer success or deployment operations at an early-stage company.
  • German language proficiency.

Responsibilities

  • Own end-to-end timeline and resource planning for customer programs from scoping through POC.
  • Serve as a point of contact for customer communications, participating in regular syncs and status reporting.
  • Coordinate across Application Engineering, ML, robot software, hardware, product, and business teams to keep programs on track.
  • Lead site planning and readiness with Application Engineers, including logistics, equipment shipping, and return logistics.
  • Identify risks early and drive mitigation, escalation, and resource planning, especially around the POC stage.
  • Capture feature requests and blockers from the field and channel structured feedback to product and engineering.
  • Manage internal team resource coordination across concurrent programs in the US and Europe.
  • Build and improve the processes, templates, and tools used to deliver programs consistently.
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