Technical Program Manager

Peraton•Reston, VA

14d•$176,000 - $282,000

About The Position

Peraton is seeking an accomplished Senior Program Manager to lead complex enterprise IT services supporting the Department of State’s global diplomatic mission. The role owns program execution across technical delivery, staffing, financial performance, subcontractor accountability, and customer priorities. It supports pursuit and readiness activities before award and leads execution of assigned task orders after award, working alongside Peraton’s IDIQ leadership. The position supports a global operational environment that runs 24 hours a day, 7 days a week, 365 days a year. Occasional availability outside normal business hours, including evenings, weekends, and holidays, is required for critical escalations, incident response, and service restoration. The successful candidate will provide technical leadership across enterprise network and telecommunications services that connect people, facilities, systems, and applications worldwide through secure data networks, voice and video communications, wireless services, and domestic and overseas connectivity. The role requires translating customer priorities into executable plans, assessing technical assumptions and risks, coordinating service dependencies across organizations and providers, and delivering reliable, secure, cost-effective services while maintaining mission continuity. Success means earning customer trust, building a capable delivery organization, making credible financial forecasts, ensuring performance is visible, escalating issues early with recommended solutions, and improving services without putting the mission at risk.

Requirements

16 years of experience; management experience may be included.
U.S. citizenship and the ability to obtain and maintain a Top Secret clearance.
Demonstrated success leading large, complex federal enterprise IT programs with direct accountability for customer satisfaction, service delivery, staffing, and financial performance.
Experience managing geographically dispersed teams and multiple subcontractors in an operationally demanding environment.
A record of successfully transitioning, stabilizing, or improving enterprise IT services.
Strong working knowledge of enterprise identity services and/or network and telecommunications operations, with the ability to manage dependencies across technical disciplines.
Experience managing contractual deliverables, service levels, risks, corrective actions, and changes in scope.
Financial fluency, including budgets, estimates to complete, forecasts, labor planning, and subcontractor management.
Executive communication skills, including the ability to explain complex issues plainly, recommend a course of action, and lead difficult customer conversations.
Demonstrated ability to build teams, develop leaders, and make timely personnel and delivery decisions.
Ability to meet the citizenship, clearance, suitability, travel, and work-location requirements established for the assigned task order.
ITIL 4 certification, or ability to obtain certification within 90 days.

Nice To Haves

Active Top Secret clearance.
Department of State experience, particularly supporting global IT operations and overseas missions.
Experience leading comparable federal programs as the prime contractor’s Program Manager.
Current PMP certification and relevant IT service management credentials.
Experience with enterprise identity modernization, resilient networks, operational analytics, and responsible use of automation.
A record of strong customer assessments and measurable improvements in service quality, staffing stability, and financial performance.
Experience contributing to competitive proposals and delivering compelling oral presentations.

Responsibilities

Build productive relationships with government leaders and operational stakeholders, understand their priorities, communicate candidly, and provide practical recommendations with clear decisions and next steps.
Own program cost, schedule, staffing, quality, contractual deliverables, service levels, and corrective actions; identify problems early and carry them through resolution.
Recruit and retain capable leaders and technical professionals, set clear expectations, develop future leaders, and address performance issues.
Lead an integrated prime and subcontractor team with clear responsibilities, measurable commitments, and accountability for results.
Manage budgets, forecasts, staffing plans, labor mix, and subcontractor expenditures while protecting program financial performance and meeting customer commitments.
Plan and execute transition staffing, knowledge transfer, access, operational acceptance, and service continuity; establish readiness criteria and resolve gaps.
Establish incident escalation, recovery coordination, root-cause analysis, and preventive action; keep leadership informed during disruptions and ensure commitments are met.
Partner with architects and technical leads to turn customer needs into executable modernization improvements, using automation, analytics, and appropriate AI capabilities to improve reliability, visibility, and efficiency.
Recognize changing requirements, assess delivery and cost impacts, and work with Contracts and IDIQ leadership to document and manage scope changes.
Develop executable staffing, transition, governance, and delivery approaches for pursuits; participate in customer discussions, proposal development, rehearsals, and oral presentations.
Lead network planning and engineering, infrastructure deployment and modernization, day-to-day operations, performance monitoring, capacity management, and service restoration.
Coordinate service dependencies across technical disciplines, organizations, and providers to maintain reliable communications and mission-critical operations.
Support pursuit and readiness activities before award and lead execution of assigned task orders after award.